Patient Support Tech Acute Oncology

Overview

About Trinity Health Oakland Hospital
Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health, we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.

Employment Type: Full time

Shift: 12 Hour Day Shift

Description: 7am-7:30pm, every 3rd weekend

Benefits Available To You As a Colleague Of Trinity

• Competitive compensation
• Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period!
• Retirement savings plan with employer match and contributions
• Trinity Health Tuition Reimbursement

Free parking in proximity to your workplace

The Patient Support Technician functions as a collaborative member of the health care team in partnership with and under supervision of the Registered Nurse, utilizing principles of Relationship-Based Care, and performs direct patient care to a specific group of patients. Coordinates activities related to the flow of unit processes. Actively supports the activities of the unit-based shared governance council. Promotes organizational commitment and excellence in patient care experience.

• Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as an interdisciplinary care team member.
• Provides patient care that reflects respect for patients' rights, dignity, values, culture preferences, and expressed needs; provides comfort, relieves pain, and alleviates anxiety.
• Provides basic bedside care and selected procedures under the direction and supervision of the Registered Nurse, including but not limited to venipuncture, 12 lead EKG, basic blood glucose collection and monitoring, respiratory care, dressing changes, collection of vital signs, recognition of life-threatening conditions with initial responses and reporting, and drainage management.
• Performs activities of daily living (ADL) appropriate to the patient's condition under the direction of and supervision of the Registered Nurse.
• Initiates and maintains patient medical records.
• Manages communication for the unit including placing and receiving calls from physicians, other departments, and visitors.
• Maintains an accurate patient roster/census and available ready beds.
• Assists with the provision of patient education under the direction of the Registered Nurse.
• Integrates principles of the Personal.
  
  Connected.
  
  Journey and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members.
• Performs basic nutritional support to patients such as bed setup, assistance with feeding, and collection and documentation of intake and calorie count as appropriate.
• Takes personal accountability to seek out experiences in order to maintain skills and competence.
• Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal.
• Assists with the admission process by collecting selected assessment data, applying necessary equipment, labeling patient’s clothes and belongings, informing patient/family of unit routines, etc.
• Provides individualized care consistent with the plan of care under the direction and supervision of the Registered Nurse.
• Actively engages and participates in unit-based and other committees and initiatives that promote patient and workplace safety, optimal patient outcomes, and satisfaction.
• Reports changes in patient condition to the Registered Nurse in a timely manner.
• Demonstrates proper body mechanics in performing duties.
• Performs other duties as assigned and needed; may vary by unit, patient type, and treatment complexity. May include nonclinical duties aligned with patient and care team needs.
• Demonstrates and actively promotes an understanding and commitment to the mission of Trinity Health Oakland through behaviors consistent with the Trinity Health Values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including Standards of Conduct and Code of Ethics, and other policies and procedures to ensure ethical and professional behavior.
• Supports and conducts oneself in a manner consistent with customer service expectations.
• In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers; makes corrections as needed per charge capture policy/practice.
• In accordance with unit or departmental practice, actively participates in…