Autism Services Coordinator

The Autism Services Coordinator screens to determine appropriate level of care and eligibility for Oakland Community Health Network services primarily for persons with intellectual/developmental disabilities (I/DD) and will complete the screening process for any ABA service requests. May also be assigned children with emotional disturbances and/or adults with mental illness. This position is both office and community-based and will require the ability to travel in the Oakland County area as needed.

Flexibility in scheduling is also required.

• Welcome all individuals in need with excellent customer service skills, empathy, and support.
• Ensure adequate, accurate and timely eligibility screenings.
• Assist in determination of eligibility for Medicaid specialty services and supports, based upon screening and coordination with OCHN Access Team and OCHN Clinical Diagnosticians.
• Be able to complete all documentation accurately and completely within the appropriate time frames.
• Set intake appointments with Core Provider Agencies and other community agencies.
• Understand and adhere to established Quality Improvement Indicators and Due Process timelines.
• Understand OCHN provider network and inform appropriate and available choice of agency and services to those who are deemed eligible for OCHN-funded services.
• Have knowledge of multiple community resources and communicate these resources to individuals who are in need and/or do not meet criteria for OCCMHA services.
• Link individuals/families to and coordinate with mental health crisis services when appropriate.
• Provide screening for individuals requesting ABA, coordinate ADOS appointments and link to chosen provider as needed.
• Advocate for youth and families to reduce wait times to start of support and services.
• Collect all necessary documentation and data for OCHN.
• Understand ABA and Core Provider wait list policies and procedures and place individuals on the waitlist when necessary.
• Other duties as assigned.

Education:

Training Requirements (licenses, programs, or certificates):

• State of Michigan license, certification and/or registration as Psychologist (LLP, LP), Social Worker (LMSW/LLMSW), Counselor (LPC/LLPC), or Marriage and Family Therapist (LMFT/LLMFT).
• For children’s services - maintain/attain 24 hours annually of child-specific training (Child Diagnostic and Treatment Professional).

• Minimum of 3 three (3) years relevant experience providing services to individuals with intellectual/developmental disabilities and/or serious emotional disturbance.

• Experience with the OCHN network.

• Strong interpersonal and communication skills.
• Be able to articulate a complex service system while establishing positive rapport with individuals in need.
• Create a welcoming environment that demonstrates empathy and non-judgment.
• Knowledge of OCHN provider network and how to access additional community services.
• Demonstrates a high level of proficiency with Word, Excel, database, and other relevant software programs.
• Demonstrates a high level of interpersonal skills both in direct personal interactions and on the telephone.
• Demonstrates high level of oral and written communication skills.
• Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely.
• Demonstrates organizational skills needed to establish office procedures and maintain files and records.
• Knowledge and understanding of admission and discharge criteria for each treatment program and be able to determine and designate appropriate level of care.
• Knowledge of screening and assessment instruments for autism and other behavioral health disorders.
• Knowledge of DSM-V.
• Knowledge of Michigan Mental Health Code.
• Understanding of recipient rights policies.
• Understanding of trauma informed principles.
• Knowledge of LOCUS and Michi
  
  CANS.
• Knowledge of substantial functional limitations.
• Knowledge of Children’s SED Waiver requirements.
• Ability to use basic intervention skills.

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks;…