Product Recovery & QC Inspector

About the role

Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items.

Location: Based at E3, South Elmsall

Rate of pay: £13.10

Shift Pattern: Week 1:
Sunday - Tuesday 06:00-18:00;
Week 2:
Sunday - Wednesday 06:00-18:00.

• Quality check stock thoroughly and ensure it is fit for purpose and has been recorded correctly; report errors if not.
• Process damaged, used and faulty products with focus on recovery.
• Ensure fraudulent items are logged on the system and raise this to the fraud team for investigation.
• Ensure due care and attention is given to detailed inspection and repacking of product.
• Communicate any poor product care handling, packaging, and unsolved problems to the site.
• Conduct audits to identify areas for improvement in processes / product care.
• Maintain departmental paperwork on a day-to-day basis concerning accuracy, reporting, and filing.

• Make objective decisions based on information/facts given.
• High level of attention to detail in all functions of the role.
• Able to work as part of a team or independently.
• Communicate at all levels, gaining respect and credibility.
• Excellent understanding of Google Suite.
• Flexible towards working hours and willing to work additional hours.
• Punctual and reliable.

• Ensure due care and attention is given to detailed inspection while servicing a production-based warehouse.
• Recover stock to fulfil customer orders using specialist equipment and cleaning fluids.
• Ensure goods are fit for sale.
• Understanding of commerciality, customer needs and expectations.

• Represent the interest of the Product team at Head Office, deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, labeling and that they compare to approved samples and documentation.
• Communicate any unsolved problems to the PQC Manager for advisement on action to be taken.
• Have knowledge of all Next product groups and the ability to communicate with authority on these to, and on behalf of all product departments and other internal departments.

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world!

So we’ve gone global!

• Sharesave scheme
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
• Generous bonus scheme for many roles
• Restaurants with great food at amazing prices
• Access to fantastic discounts at our Staff Shops
• Free on-site parking
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email  (please include “Workplace Adjustments” in the subject line), or call us on  and leave a voicemail.