Office Administration Manager

About the Role

Our client in Pontefract requires a highly organised, reliable and proactive Office Administration Manager to become the backbone of our busy operation based in Pontefract.

This is a hands-on role supporting the business owner with all aspects of administration and customer service. You’ll be the steady, trustworthy pair of hands that keeps everything running smoothly — and yes, being able to make a great cup of tea definitely helps!

Hours:

Monday – Thursday 7:30am – 4:30pm | Friday 7:30am – 2:00pm

Key Responsibilities

* Providing full administrative support to the Business Owner

* Answering incoming calls and handling customer enquiries professionally

* Raising and processing invoices

* Scheduling works and coordinating diaries for teams of fitters and welders

* Planning and organising jobs across North East England, Yorkshire and Lancashire

* Booking accommodation (e.g. hotels) when required

* Managing general office duties and maintaining organised records

* Acting as the first point of contact for customers and suppliers

Some days you’ll be working independently in the office, and other days you’ll be alongside a small office team (3–4 colleagues) plus production staff — so confidence working both autonomously and collaboratively is important.

What We’re Looking For

* Previous experience in office administration or office management

* Strong organisational and scheduling skills

* Confident telephone manner and excellent customer service skills

* Ability to prioritise and manage multiple tasks

* Trustworthy, dependable, and reliable

* Comfortable working independently when required

* Proficient in Microsoft Office and general office systems

A calm, practical approach and a “no job too small” attitude will suit this role perfectly