Member Experience Manager

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Job Description

Join our dynamic team at D1 Training Facility, where we’re more than just a gym—we’re a family! We are looking for a motivated and enthusiastic Sales Associate to help drive our retail sales and provide exceptional customer service to our clients. If you thrive in a fast-paced environment and are passionate about fitness and community, we want to hear from you!

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms

Job Description

Join our dynamic team at D1 Training Facility, where we’re more than just a gym—we’re a family! We are looking for a motivated and enthusiastic Sales Associate to help drive our retail sales and provide exceptional customer service to our clients. If you thrive in a fast-paced environment and are passionate about fitness and community, we want to hear from you!



Key Responsibilities

• Sales:
  Promote and sell D1 retail products, including apparel, water, and other merchandise to clients.
• Client Check-Ins:
  Efficiently manage client check-ins for classes, ensuring a smooth and welcoming experience for all members.
• Customer Service:
  Provide outstanding customer service by engaging with clients, answering questions, and addressing concerns to foster a positive atmosphere.
• Team
  
  Collaboration:
  
  Work closely with team members to maintain a supportive and encouraging environment for clients and staff alike.
• Facility Maintenance:
  Help keep the facility clean and organized, ensuring a welcoming space for all members.
• Product Knowledge:
  Stay informed about D1 products and services to effectively communicate their benefits to clients.

Qualifications

• Experience:
  
  Previous experience in sales or customer service, preferably in a retail or fitness setting.
• Interpersonal
  
  Skills:
  
  Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Adaptability:
  Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
• Team Player: A strong team player who is committed to creating a supportive and family-oriented atmosphere.
• Passion for Fitness: A genuine interest in fitness and wellness, and a desire to help others achieve their goals.

What We Offer

• A supportive and family-oriented work environment
• Opportunities for growth and development within the company
• Employee discounts on retail products
• Access to fitness classes and training programs

If you’re ready to be part of a team that values community, growth, and success, apply today to join D1 Training Facility as a Sales Associate!

How To Apply

Please send your resume and a brief cover letter detailing your interest in the position to  We look forward to meeting you!

Compensation: $13.00 - $15.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches.

Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Part-time

Job function

• Job function Administrative
• Industries Health, Wellness & Fitness

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