Executive Administrative Assistant

Food and Beverage Experience Coordinator

We are seeking a Food and Beverage Experience Coordinator to support the Director of F&B and act as liaison to the Director of Restaurants. The role provides administrative support to the Food & Beverage team and manages day‑to‑day operational responsibilities within the F&B Department. It works closely with conference services and catering to enhance guest satisfaction and productivity.

• Work a flexible schedule, including weekends, holidays, and split shifts.
• Arrive to work on time, consistently.
• Arrive in proper uniform, crisp, clean, and in good repair.
• Maintain personal grooming and appearance per management standards.
• Attend all required training, safety courses, office and departmental meetings.
• Identify safety hazards, confirm they are corrected, and assist in maintaining a safe work environment.
• Become proficient on all appropriate equipment and safety features.
• Greet members and guests by name whenever possible, showing genuine care and concern.
• Run daily and weekly reports (Product Mix, Reservations, and Special Events Calendar).
• Answer phones, take detailed messages, and route calls appropriately.
• Type correspondence such as introduction letters, dining agreements, appreciation letters, and save‑the‑date invitations.
• Type custom menus for group dinners.
• Attend BEO meetings and record pertinent information to share with the restaurants.
• Enter reservations in the internal reservation program.
• Compile information related to the newsletter content for F&B.
• Document and catalog special events in digital format, and share content with marketing.
• Maintain and update Food & Beverage outlet dining menus.
• Take minutes during staff meetings.
• Proofread all typed work before distribution.
• Complete assigned projects and tasks promptly and accurately.
• Take calls relating to dining reservations, document guest preferences, and create special touches for special occasions.
• Act as liaison between guests and restaurants for dining or special occasions.
• Communicate special requests or changes to the director of F&B and relevant departments.
• Assist with group dining reservations and coordination.
• Assist with wedding dining reservations and create special touches for events.
• Provide additional support as directed by the Director of Food & Beverage.

• High school diploma or equivalent (college education preferred).
• English communication skills (speaking, reading, writing) sufficient for effective interaction with staff.
• Prior experience in restaurant service, secretary or administrative support.
• Good computer skills and customer service background.
• Valid Florida driver’s license.
• General knowledge of hotel/resort operations and procedures.
• Basic clerical skills, including proficiency in Microsoft Office Suite and reservation programs; typing speed of approximately 50 wpm.

Must be able to work on feet and move around for several hours at a time and maintain performance under busy conditions.

Entry level

Full‑time

Management and Manufacturing – Hospitality industry

The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug‑Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.