Sales Associate

Downey Glass, located in Pompano Beach, Florida, is the largest privately held glass manufacturer in South Florida, with over 40 years of industry expertise. The company specializes in producing high-quality laminated, insulated, tempered, and curved glass, alongside hurricane impact doors and windows. With a strong emphasis on customer service, Downey Glass combines craftsmanship, innovation, and cutting‑edge technology to deliver exceptional products for residential and commercial projects, including showers, glass railings, and staircases.

Known for competitive pricing and service excellence, Downey Glass is committed to setting the standard in its industry.

This is a full‑time, on‑site role for a Sales Associate based in Pompano Beach, FL. The Sales Associate will be responsible for assisting customers, understanding their needs, and providing expert guidance on glass and aluminum products. Daily responsibilities include managing client inquiries, maintaining knowledge of the product catalog, processing sales transactions, and supporting the team in achieving sales goals. The role also includes fostering relationships with clients to ensure customer satisfaction and long‑term business partnerships.

• Strong communication and interpersonal skills to engage with customers and build lasting relationships
• Proficiency in sales techniques, customer service, and maintaining a customer‑centric approach
• Ability to understand product catalogs and provide detailed guidance on glass, windows, and aluminum products
• Organizational skills to manage multiple customer inquiries and sales tasks efficiently
• Experience with sales operations, including order processing and CRM software, is a plus
• Adaptability, problem‑solving skills, and a proactive attitude to meet customer needs
• Previous experience in sales, retail, or the glass and aluminum industry is advantageous