Thrift Store Third Key

Job Description:

Third Key

Department: Thrift Store

Supervisor: Store Manager

Summary: The Thrift Store Third Key is responsible for the day to day supervision of the assigned thrift store in the absence of the Store Manager and/or Assistant. Also, is responsible for opening and/or closing the thrift store and for the supervision of all staff/volunteers. He/she assures that all policies and procedures are followed as established and identifies and supervises all store sales events.

Schedule: Mondays, Tuesdays, Wednesdays, Thursdays and Fridays from 9:45 AM to 6:15 PM

• Handle cash transactions with customers.
• Issue receipts, refunds, exchange, or tickets.
• Redeem vouchers and coupons.
• Make sales referrals, cross-sell products and introduce new ones.
• Resolve customer complaints, guide them, and provide relevant information.
• Monitor and facilitate donations to the thrift store.
• Keep store well stocked, displayed, and clean.
• Successfully managed the thrift store team in running a retail operation.
• Trains new workers.
• Supervises truck drivers and their assistants.
• Facilitates communication between dispatcher and delivery staff/drivers.
• Maintain the store merchandise so the store is appealing to shoppers and is safe.
• Monitors the flow of merchandise from sorting room/warehouse and other off‑site storage areas, prices all merchandise.
• Establishes pricing on the spot if merchandise is not already priced.
• Pleasantly deal with customers to ensure satisfaction.
• Assists in the oversight of store advertising.
• Met clientele immediate expectations by maintaining interpersonal abilities.
• Greets clients and assists their needs daily.
• Available to customers providing prompt and accurate checkout.
• Direct oversight of opening and closing procedures by delegated staff.
• Assist in sorting, pricing, displaying the merchandise. As well as, organizing, receiving deliver/pick‑up furniture as needed.

This job has supervisory responsibilities on the thrift store employees/volunteers when the Manager and/or the Assistant are not on duties.

Full Job Description Available please click the link below.

The Poverello Center, Inc. (TPC) is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, TPC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.