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Call Receiver

Job in Pompano Beach, Broward County, Florida, 33072, USA
Listing for: Guardian Flight
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Call Receiver

IMMEDIATE HIRING! Call Receiver FULL-TIME Opportunity

Starting at $17.00 per hour + DOE

We’re hiring Call Takers that will function as a telecommunicator and are responsible for receiving, recording, and effectively managing requests for ambulance assistance/transport from various sources. The Call Taker will offer pre-arrival instructions as indicated.

Responsibilities
  • Answering non‑emergency calls for service requests via the recorded telephone system.
  • Gathering relevant information from the caller, determining their needs and accurately entering the required details into the CAD (Computer Aided Dispatch) system.
  • Requesting other service agencies for action as required by system needs.
  • Making customer callbacks as needed.
  • Consistently upholding a courteous attitude and clear, efficient communication with both internal and external customers.
  • Adhering to all company and departmental policies, procedures, metrics, objectives, quality improvement measures and safety standards.
  • Maintaining professional competency and fostering growth by pursuing additional opportunities within the department.
  • Maintaining a positive attitude toward customers, visitors and coworkers to support a professional workplace.
  • Maintaining up‑to‑date knowledge of relevant equipment and applications, attending meetings, completing required training sessions and actively participating in quality improvement initiatives in accordance with all established standards.
Minimum

Required Qualifications
  • High school diploma or equivalent.
  • Ability to communicate clearly on the telephone.
  • Ability to record, transmit, and report information accurately.
  • Ability to efficiently utilize all equipment assigned to them.
  • Ability to manage multiple tasks simultaneously.
  • Possess good typing skills with speed and accuracy necessary to efficiently process emergency and non‑emergency calls.
  • Ability to understand basic computer applications.
Why Choose AMR?

AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at  Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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