Administrative Assistant

Overview

John Knox Village is looking for an outgoing and dependable individual for our Full Time Administration Assistant position, Monday-Friday, 8am-5pm. This is a key role in providing support and hospitality services to the residents and family members of John Knox Village. This position will provide extraordinary service, providing a gracious and resourceful initial contact for the Resident Relations Department. Ensure day-to-day issues are resolved for residents, families, staff, and vendors.

• Provide exceptional customer service and conflict resolution as part of daily operations.
• Greet and assist residents in a welcome, professional and helpful manner.
• Assist residents in coordinating services and determine the nature of walk-in visits; resolve day-to-day issues for visitor satisfaction.
• Direct visitors with issues outside the scope of Resident Relations Social Worker or appropriate departments.
• Facilitate successful transitions of residents to different homes, coordinating move-in dates, telephone and cable service transfer, mail forwarding, final walk-through, and ensuring paperwork is completed and provided to the correct department.

• Location:
  
  John Knox Village, 550 SW 3rd Street, Pompano Beach (convenient access from major highways and transportation options).
• Schedule:
  
  Full Time, Monday–Friday, 8:00am–5:00pm.

• Outgoing and dependable with a focus on service and hospitality.
• Enjoy providing exceptional customer service and conflict resolution.

• There are many benefits to working for John Knox Village, including comprehensive training, ongoing education, and opportunities to be involved in team decisions.
• John Knox Village is a Drug-free and Tobacco-Free workplace. EOE.
• John Knox Village is proud to be a SAFE PLACE TO WORK.
• Recognition as a Great Place to Work, as well as a Beacon and Pinnacle Lifestyle Award winning organization that prioritizes the health of residents and employees.

Job Posted by Applicant Pro