Business Transformation & Readiness - Generation ERP Training, Senior Specialist

Join the Clean Energy Revolution

Become a Business Transformation & Readiness - Next Generation ERP Training, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for leading and supporting the effective and timely management and execution of critical training strategies and work products to help drive programmatic success and optimize team performance. This includes supporting technical, administrative, and logistical aspects of end user training.

For example, including development and execution of program team enablement and end user training activities, such as the Training Command Center, Train the Trainer and Super User programs, training material and pilots, schedule and logistics, communications, effectiveness metrics, environments, and learning management system (LMS) administration.

This role is essential to support the delivery of an effective training program that helps ensure our program, operational, and business partners enterprise-wide are trained and equipped with the knowledge and skills to successfully perform and adopt the new technologies and process changes of the Next Gen ERP program.

The Next Gen ERP program will span the next several years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems, but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise.

We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade – it’s a fundamental redesign of our core processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making.

As a Next Gen ERP Training Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

• Develops and maintains relationships with key stakeholders to provide support for key decisions and to secure buy-in for fit-to-standard and custom solutions developed to meet business needs.
• Assists cross-functional teams to ensure successful implementation and integration of business operations software and systems ensuring that business requirements are met for assigned business process area.
• Supports implementation workshops and other forums to gather, synthesize, and validate information, ensuring a robust understanding of existing business processes and requirements.
• Conducts thorough evaluations during the implementation phase to identify inefficiencies, bottlenecks, and areas for improvement in current procedures.
• Challenges the status quo, supports transformational change, and recommends practical solutions that align with implementation goals.
• Analyzes and synthesizes data and process flows, incorporating best practices to support the implementation strategy. Supports informed recommendations or decisions based on this analysis, and presents key findings to stakeholders.
• Assists in design and document future state business processes and requirements that align with the new system capabilities.
• Collabates with technical team experts to enhance processes, including performing comprehensive user integration testing. Provides functional guidance and supervision to analysts.
• Builds relationships and interacts with peers, managers, system integration (SI) partners, directors, and all levels of leadership to achieve implementation objectives.
• Prepare and deliver presentations and support other work activities that align with project milestones.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information,…