×
Register Here to Apply for Jobs or Post Jobs. X

Customer Care Representative

Job in 00071, Pomezia, Lazio, Italy
Listing for: Randstad
Full Time, Contract position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Sales
Salary/Wage Range or Industry Benchmark: 28000 - 34000 EUR Yearly EUR 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Overview For a multinational company specialized in developing and manufacturing medical devices and surgical products we are looking for a Customer Service Representative. The resource will be responsible for maintaining high level of customers’ satisfaction through the proactive management of back orders for impacted products/customer.

We offer a full time fixed term contract until the end of March 2026. Work area:
Pratica di Mare (Pomezia). Hybrid work position. Retribuzione annua: 28000€ - 34000€ Responsibilities Be accountable for outbound calls to the assigned customers in order to offer alternative products in substitution

Manage the replacement offer and the order processing, following guidelines and procedures

Track and report all the interactions with the customers recording on the dedicated system all the orders, changes, cancellations, delivery dates, application of products, and pricing. Responsible for summarizing and analyzing data and reporting of results

Collaborate with the sales force communicating with a scheduled timing results of all interactions with customers.

Qualifications University degree or equivalent

Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Knowledge of SAP will is a plus

Good level of English Excellent written and verbal communication skills

Interpersonal and teamwork skills

Ability to adapt to new systems and procedures

La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://(Use the "Apply for this Job" box below).) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary