Hotel Sales Executive

Job Description:
We are seeking a motivated and results-driven Hotel Sales Executive to drive sales, maximize hotel occupancy, and increase revenue. The successful candidate will implement effective sales strategies, create promotional campaigns, and develop relationships with key clients. This role involves market research, representing the hotel at exhibitions and networking events, preparing sales proposals, and ensuring excellent customer service standards. The Hotel Sales Executive will work closely with the Revenue Manager to align sales strategies with financial goals and maintain strong client relationships.
Key Responsibilities:

• Develop and implement sales strategies to maximize hotel occupancy and revenue.
• Create promotional material and marketing campaigns to attract targeted clientele.
• Research new markets and business opportunities; monitor industry trends and competitor activities.
• Represent the hotel at exhibitions, trade shows, and networking events.
• Prepare sales proposals for potential clients, highlighting the hotel’s features and services.
• Monitor customer service quality and resolve any client complaints promptly.
• Build and maintain sustainable client relationships to foster customer loyalty.
• Collaborate with the Revenue Manager on rate negotiations and revenue strategies.
• Set annual sales goals, track progress, and report on performance.
• Stay informed on market trends, social media platforms, and digital marketing opportunities.
• Attend weekly virtual meetings and bi-weekly in-person meetings as required.

Job Specifications / Requirements:

• Grade 12 or equivalent; tertiary qualification in Hospitality, Marketing, or related field advantageous.
• 2–3 years’ experience in a similar hospitality sales role, preferably in a 4–5
  * property.
• Valid driver’s license and access to own vehicle.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently, manage time effectively, and meet targets.
• Knowledge of market trends, social media platforms, and hospitality sales strategies.
• Professional appearance and demeanor suitable for client-facing interactions.