Senior Consultant –Technology Management and System Selection

Overview

Our Local Government Practice Group is seeking a Senior Consultant to join our team that services public sector clients (Cities, Counties, and quasi-governmental organizations) across the United States. The primary focus of this consulting role is to support technology assessment and system replacement projects. This role will support our Technology Management and Community Development and Utility Operations practices. Technology Management focuses on Information Technology (IT) master planning, conducts IT strategic plans, and performs IT operational assessments.

This role will also support software system assessment, selection, and implementation projects for the Community Development and Utility Operations Practice. Individuals who work remotely and can fulfill the duties of this position are welcome.

The preferred candidate will have prior technical experience and experience working in the public sector. This includes, but is not limited to, familiarity with IT staffing issues, the ability to evaluate IT Department efficacy, strategic planning for IT services, and managing the implementation of technical solutions. Additional qualifications encompass working experience with technology and data governance, experience in business continuity and disaster recovery planning, and execution.

Experience managing help desk operations, public sector networks, and systems, as well as familiarity with enterprise-level applications like community development, work order, and utility billing systems, is also desirable.

The ideal candidate will have prior project management experience and/or certifications, have exceptional organizational skills, be able to work independently, be self-motivated, possess strong leadership capabilities, demonstrate effective written and verbal communication skills, and be willing to travel. The ideal candidate will have experience in one or more of the following areas: 5+ years working in a management role for a local government or public sector organization, or experience working for a vendor or consulting firm servicing local governments.

Experience with public sector IT management, capital planning for IT initiatives, knowledge of help desk support, public sector systems, and network management. The candidate should have strong interpersonal skills and the ability to build relationships with potential clients and coworkers

Travel Expectations: Willingness to travel 35-50%

• Leading and supporting delivery of client services
• Coordinating and overseeing project staffing to support for client initiatives
• Provide project oversight and collaboration to create written project deliverables
• Facilitate client sessions demonstrating professionalism and industry expertise
• Generate client engagement and incorporate feedback from project participants
• Guide clients, senior executives, and senior technology resources through technology planning processes
• Demonstration strong project management knowledge and skill
• Convey to clients professionalism and knowledge of public sector challenges and practices
• Assist our local government clients in executive decision making and strategic planning
• Engage with a range of client stakeholders from senior management to front line technical staff and end-users
• Develop written client deliverables to address opportunities for improvement. Examples include: identification of strategic IT issues, identification of projects to address those issues, development costs and timelines for recommended projects, develop a roadmaps to implement initiatives
• Maintain knowledge of local government IT topics and trends
• Participate in regional and national government technology associations
• Participate in staff/team meetings and training and work effectively as a team player on multiple client projects
• Work in teams tailored to each client engagement
• Willingness and ability to travel up to 50% of the time as required

Required Qualifications:

• Bachelor’s degree; ideally in information technology, business, or public administration related discipline
• Five or more years’ experience working with any of the following:
  City or County government technology departments,…