Human Resources Generalist

Job Description

The Human Resources (HR) Generalist provides consultation to City management personnel on matters related to compensation, performance management, training and development, workforce planning, and employee relations. This position also manages HRIS operations and handles HR administrative responsibilities such as payroll processing, accounts payable, budget tracking, personnel file maintenance, unemployment claims, and processing records requests.

This role assists with the resolution of employee relations issues, will assist with or lead internal investigations as needed, and manages multiple complex projects simultaneously, including research, policy development, and the implementation of best practices. The incumbent must demonstrate sound judgment, effective communication skills, and the ability to work collaboratively across all levels of the organization.

Work involves accurately diagnosing organizational issues and implementing action plans. The HR Generalist leads in resolving employee relations issues and conducts internal investigations when required. This role effectively manages multiple projects and overlapping tasks, such as research, policy development, best practices implementation, and time‑sensitive special projects.

Additional responsibilities include planning, analyzing, developing, and maintaining classification and compensation programs, completing and tracking compensation surveys, interpreting and implementing applicable laws and regulations, planning and executing succession and performance management programs. The position also develops, implements, and administers training and development programs and works extensively with hiring and employee retention efforts.

This professional position reports to the Human Resource Director. The incumbent must be capable of analyzing, evaluating, and devising solutions to complex challenges and issues, recommending appropriate resolutions, and presenting facts and recommendations verbally and in writing. Strict confidentiality, sound independent judgment, and functional knowledge of federal, state, and local laws and regulations related to human‑resource administration are essential.

The role requires independent work with wide latitude to exercise professional judgment. The HR Generalist must demonstrate excellent communication, organizational, and time‑management skills, a cooperative attitude, and the ability to work harmoniously with all levels of City employees, the general public, and other organizations.

Work is conducted in a general office environment with stable temperatures and a moderate level of noise.

Assignments and responsibilities will depend on the needs of Human Resources and department staffing levels. Employees are not expected to manage every task listed below; duties will be shared across the HR team.

• Employee Relations and Consultation
  • Provides advice and counsel to supervisors on employee issues. Responds to management and employee inquiries regarding federal and state employment laws as well as City policies, procedures, and programs.
  • Prepares employee discipline notices, conducts personnel investigations, attends or facilitates discipline meetings, and prepares discipline decision letters.
  • Assists with the resolution of employee relations issues, and may assist with or lead internal investigations as needed.
• Training, Onboarding, and Community Relations
  • Develops and delivers city‑wide training and management development programs, including topics such as harassment and discrimination, employment law, performance reviews, discipline, terminations, and personnel policies. Coordinates and arranges for online or in‑person training as needed.
  • Conducts onboarding and orientation programs for new staff; collaborates with managers to ensure logistical readiness for new hires, including access, equipment, and documentation.
  • Oversees offboarding processes, including conducting benefits reviews and exit interviews for separating or retiring employees.
  • Serves as City liaison to assigned community groups or organizations, which may involve evening meetings.
• Recruitment and…