Store Manager, Retail & Store Manager

Area Manager Tile Mountain and Bathroom Mountain

Company Description

The Tile Mountain Group Ltd is the UK’s fastest-growing tile retailer, founded in 2013 by industry leaders with vast experience. Specializing in tiles and DIY-related products, the company operates multiple renowned brands, including Bathroom Mountain and Walls and Floors. Since its inception, Tile Mountain has experienced impressive growth, investing £10m in a state-of-the-art facility in Stoke-on-Trent, and acquiring additional businesses such as Capitol Tiles Distribution and Walls and Floors Ltd.

Today, Tile Mountain stands as the fastest-growing privately-owned tile retailer in Europe, known for its expansive product range and innovative approach.

Role Description

This is a full-time, on-site role for a Store Manager located in Plymouth. As a Store Manager, you will oversee daily store operations, ensure excellent customer service, and maintain a positive shopping experience for all customers. Responsibilities include managing and supporting store employees, optimizing store performance, monitoring inventory, and implementing retail sales strategies. Additionally, the Store Manager will ensure compliance with safety standards and retail loss prevention measures, while meeting sales and profit targets.

Qualifications

• Strong expertise in Store Management and Retail Loss Prevention to ensure smooth operations and financial security.
• Proven ability in Customer Service and maintaining high levels of Customer Satisfaction through excellent interpersonal skills.
• Excellent Communication skills to effectively interact with team members, customers, and stakeholders.
• Experience in managing teams to achieve sales targets and provide exceptional customer support.
• Strong problem-solving and organizational skills, with an ability to prioritize store and team needs.
• Previous experience in retail management or a similar role is preferred.

• Mid-Senior level

• Full-time

• Sales and Business Development
• Retail