Barista

Job Description

• Delight our customers by greeting them in a friendly and professional manner
• Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
• Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
• The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
• Follow all health and safety and food safety guidelines and procedures
• Monitor stock levels and restock supplies as needed
• Use till systems for taking payments and customer orders
• Provide exceptional customer service and resolve any customer issues or complaints
• Be a part of the team assisting on other tasks as needed

• Previous experience as a barista or in a similar food service role preferred
• Excellent knowledge of coffee preparation techniques and trends
• Strong customer service skills with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced environment
• Detail‑oriented with excellent organizational skills
• Team player with a flexible approach to work
• Good understanding of health and safety regulations in food service
• Basic math skills for cash handling and inventory management
• Physical stamina to stand for long periods and lift moderate weights
• Availability to work flexible hours, including weekends and holidays