Deputy Divisional Director of Operations

Overview

The Deputy Divisional Director of Operations is a senior leadership role within University Hospitals Plymouth NHS Trust, providing strategic and operational leadership to support the delivery of high‑quality, safe and effective patient care. Reporting to the Divisional Director of Operations and working closely with the Directorate Clinical Director and Directorate Matron, the postholder plays a key role in delivering a clinically led, operationally delivered healthcare system.

The role includes direct accountability for the operational management of an assigned Directorate, alongside broader Divisional responsibilities, and regularly deputises for the Divisional Director of Operations at Divisional and Trust level.

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

• Provide day‑to‑day operational leadership of the Directorate, ensuring delivery against national and local performance standards including elective and urgent care targets, cancer pathways, diagnostics, workforce metrics and financial plans.
• Oversee demand and capacity planning, manage operational escalation, lead service improvement and transformation initiatives, support digital and pathway redesign, and contribute to Divisional and Trust‑wide performance management.
• Participate in the senior manager on‑call rota, lead responses to site pressures and major incidents, and represent the Trust at internal and external meetings when required.

• We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.
• The Trust offers opportunities for career development in a progressive working environment and is located in a vibrant, modern city with a historic reputation for adventure.
• Please note that all communication will be electronic; check your email regularly. If you have issues applying online or require reasonable adjustments in the application process, contact the recruitment manager for this post who will connect you with the recruitment team. We support requests for less than full-time/flexible working and will consider them in each case.
• We encourage people from diverse backgrounds to apply. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume you have not been shortlisted.

For further details / informal visits contact:
Name:
Natasha Stokes,

Job title:

Divisional Director of Operations, Email: , Telephone:

Please contact our Divisional Coordinator Suzanne Glanville  to arrange a meeting with Natasha.