Soft Services Supervisor

Location: Plymouth

Contract: 3-Month Fixed Term

Salary: £37,900 (pro rata)

Hours: 37.5 hours per week

Sector: Commercial & Residential Services

We are a well-established commercial and residential services provider operating across Plymouth, delivering high-quality soft services to a varied client base. We are currently seeking an experienced Soft Services Supervisor to join us on a 3-month fixed-term contract.

The Soft Services Supervisor will oversee the delivery of soft services across multiple sites, ensuring high standards, compliance, and excellent customer service. This is a hands-on supervisory role requiring strong leadership and organisational skills.

• Supervise soft services teams across commercial and residential properties
• Ensure services are delivered in line with contracts, KPIs, and company standards
• Conduct site inspections, audits, and quality checks
• Manage staff rotas, attendance, and short-notice cover
• Train, support, and motivate operatives
• Act as a point of contact for clients and resolve issues efficiently
• Ensure health & safety and compliance requirements are met
• Complete reports and maintain accurate records

• Proven experience in a soft services or facilities management supervisory role
• Strong people management and communication skills
• Good working knowledge of health & safety requirements
• Ability to manage multiple sites and priorities
• Professional, reliable, and customer-focused
• Full UK driving licence preferred

• Salary of £37,900 per annum (pro rata for 3 months)
• 37.5-hour working week
• Opportunity to work with a supportive and professional team
• Valuable experience within a reputable services provider

If you are an experienced Soft Services Supervisor available for a short-term contract and based in or near Plymouth, we would be pleased to hear from you.

Please apply with your CV and a brief cover note outlining your relevant experience.