Neurology Pathway Coordinator

Overview

Neurology Department - Pathway Coordinator (Medical Secretary)
An exciting opportunity has arisen for a Pathway Coordinator to join the Neurology team, based on level 10 at Derriford Hospital.

The role is demanding and interesting and will require someone who is flexible and able to work well within a busy environment, with attention to detail to manage a variety of tasks to meet deadlines within the service. We are looking for an enthusiastic, capable and motivated individual to join our team. The post-holder will be working closely with clinical and administrative colleagues to ensure tasks are completed to a high standard to ensure the smooth running of the service.

The ideal candidate must have a flexible can-do attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.

Working Hours
Full Time - Monday - Friday 0900 - 1700

Previous applicants need not apply.

• The post holder will be responsible for making an active contribution to the management and co-ordination of the work of the clinical office. This will include
  • ensuring the delivery of a high quality service to the clinical teams
  • enabling the delivery of all access standards
  • compliance with administrative process, policy and guidelines

For further details please see attached JD&PS.

Job Description / Job responsibilities
Have knowledge of the latest local and national access standards and targets relevant to the specialty. To support the proactive management of all relevant waiting lists and target reports, ensuring that patients do not breach their target waits including 2ww patients in accordance with local and national guidelines. Ensure that patients are proactively managed and are pulled through the administrative systems designed to support their care journey e.g. obtaining diagnostic results for review, DNAs, removal from waiting lists, expediting referrals etc.

Ensure that all data quality issues are minimised. Action data quality and other reports as directed by the Clinical Administration Manager. Updating databases and audit management where relevant. Ensure you follow the Trusts APN guidelines and any other standard processes within the Trust. Ensure that all outpatient clinical sessions are booked with appropriate patients in an effective and efficient way who do not require the support of the OAC department.

Ensure correspondence received into the department is dealt with efficiently and effectively. Attend specialty meetings as required.

Essential

• Qualifications
  • Proven NVQ Level 3 in Business and administration or equivalent demonstrable experience.
  • RSA III keyboard skills or equivalent.

Desirable

• Proven NVQ III in Administration

Knowledge & Experience

• The ability to work within a clinical office scenario
• Demonstrable good levels of computer literacy

Aptitude & Abilities

• Ability to resolve conflicting situations.
• Ability to prioritise workload and work to deadlines.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer
University Hospitals Plymouth NHS Trust

Address
Neurology Department, Level 10, Derriford Hospital, Plymouth, PL6 8DH

Website