HCA Band 3 - Medicine

Job Summary

Job Summary

Join us at University Hospitals Plymouth and take the next step in your healthcare journey as a Band 3 Healthcare Assistant within our Specialist and Emergency Medicine teams. This is a meaningful opportunity to make a real difference to patients and their families during some of the most important moments of their lives. You'll join a supportive, compassionate workforce where your kindness, reliability and dedication truly matter.

At our interview day, you'll have the chance to meet colleagues from a variety of clinical areas, from fast‑paced emergency settings to specialist wards delivering focused, expert care. This is your opportunity to learn more about the diverse environments you could work in, ask questions, and discover where you feel you can thrive. Whether you’re building on previous experience or looking to take the next step in your healthcare career, we want to hear from you.

At UHP, we invest in our people. You will receive comprehensive training, ongoing development and access to clear pathways that support your career progression. You’ll be joining one of the region’s largest and most innovative healthcare providers, where teamwork, learning and high‑quality patient care are at the heart of everything we do.

If you are compassionate, motivated and ready to grow, this is your chance to be part of a team that will support your development and value the contribution you make every day.

The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.

You will carry out a range of non‑clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.

You will also be supported to obtain a Care Certificate if not already achieved.

We are happy to support part time or full time work but candidates must be available to work on a rota that includes days, nights and all days of the week.

If you are shortlisted and invited for an interview, you will receive a detailed confirmation of the schedule a few days in advance. Please note that interviews will only be scheduled through a TRAC invitation following your application, and walk‑in applicants will not be accepted.

• Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
• Under supervision follow individual patient care plans and report any changes immediately to the Registered Practitioner.
• Demonstrate care and compassion to patients, carers, and relatives to help ensure high‑quality person‑centred patient care is delivered at all times.
• Undertake basic patient assessment whilst providing personal care and feeding back to the Registered Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
• Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
• Ensure that the patient’s bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
• Develop the skills to actively facilitate self‑care and independence with patients.
• Undertake personal care duties.
• Support with toileting, bathing, dressing, and feeding. Record oral fluid balance and nutrition.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care, demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
• Ensure equipment and stores are well maintained, taking appropriate…