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Service Advisor Motor Trade

Job in Plymouth, Devon, PL2, England, UK
Listing for: DK Recruitment
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 28000 GBP Yearly GBP 26000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Service Advisor Motor Trade Job

Service Advisor Plymouth
Basic Salary: £26,000 £ 28,000 Plus Bonus
Hours:
Monday Friday, 8:00am 17:00pm (1-hour lunch) 1 in 4 Saturday Morning

We are seeking an experienced Service Advisor to join a reputable and busy automotive team in the Plymouth area. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced service environment and has strong knowledge of the motor trade.

Key Responsibilities:

  • Deliver exceptional customer service throughout the service and repair process

  • Book customer vehicles in for service, maintenance, and repair

  • Liaise between customers and the workshop to ensure clear communication

  • Upsell additional work and service plans where appropriate

  • Prepare job cards and ensure accurate documentation

  • Handle customer queries both face-to-face and over the phone

Requirements:

  • Automotive trade experience is essential

  • Strong customer service and communication skills

  • Ability to work under pressure while maintaining high standards

  • Confident, organised, and proactive approach

  • Familiarity with dealer management systems is advantageous

What We Offer:

  • Competitive basic salary of £26k £28k OTE

  • Must have a full UK Driving License

  • Uncapped OTE

  • Monday Friday hours 1 in 4 Saturday Morning

  • Supportive team environment

  • Ongoing training and career progression opportunities

If you re a dedicated and experienced Service Advisor looking for your next step in the Plymouth area, we d love to hear from you!
Apply today and join a team that values professionalism, growth, and customer care.

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