Senior Administrator

An exciting opportunity has become available to join the Child and Adolescent Mental Health Services (CAMHS) as a band 3 Senior Administrator. Are you an experienced, highly flexible and enthusiastic administrator who enjoys working in a fast paced progressive environment, then we would be delighted to hear from you.

The successful candidate will be the administrator for the CAMHS Early Help Pathway which sits within the CAMHS service. However, the post holder willbe required to support other teams within CAMHS with various duties dependant onservice demand. The applicant must be able to manage a pressured environment and a requirement to work autonomously.

The successful candidate will be able to demonstrate excellent customer care skills, communication and organisational skills and good time management with ability to work well under pressure and to tight deadlines.

NVQ3 or equivalent qualifications or substantial previous experience are essential for this role.

All Livewell Southwest staff are expected to able and willing to work across a 7 day service.

please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity

please notethat this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regardsto eligibility

Livewell Southwest values its staff and makes investment intheir development a priority. Currently we offer the following development opportunities for staff:

• Aminimum of three days protected CPD for registered staff
• Development pathways for unregistered staff from apprentice to bands 2, 3 and 4 and for registered staff in bands 5, 6, 7 and 8
• Leadership programmes
• Coaching and mentoring
• Medicines Management, leg Ulcer Management and Assessment Training
• Accessand funding for training including Care Certificate, Assistant Practitioners Course and Scholarship Into Nurse Training
• Robust Preceptorship
• An induction programme tailored to your needs
• Relocation package may be considered for the right candidate for certain roles

Livewell Southwest can allow existing members of the NHSPension Scheme to continue their membership when they join the organisation.

To deliver an effective and competent level of secretarial and administrative support and consistently deliver a client focussed service which promotes good customer service and effective working relationships.

To be responsible for providing daily secretarial and administrative support in the allocated service area ensuring business priorities are met for example: maintaining records, minute taking, data inputting and reception duties.

Typing of confidential reports/letters; which may be supplied via hard copy and/or dictation, (whichmay contain distressing information) as requested to meet service needs.

Working proactively to support team. Ability to work on own and proactively as part of a team

To provide the day-to-day supervision and line management of junior staff where appropriate.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will need to be flexible to carry out any other dutiesas may be reasonably required by their line manager.

This post is expected to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, general practices, service users and all other appropriate bodies.

MAIN DUTIES/RESPONSIBILITIES - Management of service

To arrange meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with line manager where required.

Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with line manager.

To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed.

Maintain accurate and timely electronic and hard copy information e.g. training logs usingorganisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies.

Supporting operational staff to access management information; electronic and hard copy.

Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager.

Collect, collate and prepare information for service area users with support of line manager.

To provide support to customer and visitor reception areas, acting as the first point of enquiry andsign posting individual to relevant information / service.

Support the management team to…