Neurology Pathway Coordinator

Overview

Neurology Department - Pathway Coordinator (Medical Secretary) based at Derriford Hospital. This full-time role (Level 10) is within the Neurology team and involves coordinating pathways, working in a busy environment with attention to detail to manage a variety of tasks and meet deadlines. The post holder will work closely with clinical and administrative colleagues to ensure tasks are completed to a high standard and to support the smooth running of the service.

The ideal candidate will have a flexible, can-do attitude with the ability to use own initiative and possess excellent communication/interpersonal and IT skills.

Working hours:

Full Time – Monday to Friday 09:00–17:00.

• Support the proactive management of all relevant waiting lists and target reports, ensuring patients do not breach their target waits including 2ww patients in accordance with local and national guidelines.
• Ensure that patients are proactively managed and pulled through the administrative systems designed to support their care journey (e.g., obtaining diagnostic results for review, DNAs, removal from waiting lists, expediting referrals).
• Minimise data quality issues and action data quality and other reports as directed by the Clinical Administration Manager.
• Update databases and audit management where relevant.
• Follow the Trust’s APN guidelines and other standard processes within the Trust.
• Ensure outpatient clinical sessions are booked with appropriate patients in an effective and efficient way who do not require the support of the OAC department.
• Ensure correspondence received into the department is dealt with efficiently and effectively.
• Attend specialty meetings as required.

• Flexible with a proactive, can-do attitude and the ability to use own initiative.
• Excellent communication/interpersonal skills and IT proficiency.
• Ability to work in a busy environment and manage multiple tasks to meet deadlines.
• Preference may be given to internal Trust staff and to applicants with recent relevant experience as dictated by the Person Specification; priority given to NHS At Risk staff where applicable.

We are a people-focused Trust that values diversity and offers opportunities for career development in a progressive working environment. Please note that all communication will be electronic. If you require additional support with the application process including reasonable adjustments, contact the recruitment team. We recognise work-life balance and invite requests for less than full-time or flexible working considerations; discuss with the recruiting manager prior to applying.

Please note:

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within four weeks of the closing date, please assume you have not been shortlisted.