We are seeking an exceptional Occupational Health Administrator to join our dynamic team. As the first point of contact for the workforce accessing occupational health services, you will play a vital role in delivering outstanding customer service and providing comprehensive reception and administrative support. You will ensure the smooth operation of the Occupational Health (OH) Service by supporting clinical staff, coordinating appointments, and maintaining strict confidentiality.
This is a fast-paced and rewarding role, requiring excellent organisational skills, attention to detail, and the ability to interact compassionately with individuals from diverse backgrounds.
- Provide on-site administrative support to the Occupational Health (OH) Clinical Team, ensuring the successful running of the OH service.
- Deliver face-to-face reception services for the workforce and clients during the OH department's opening hours.
- Manage telephone and email queries, providing accurate information while maintaining strict confidentiality.
- Support the Occupational Health Team, including the operations manager, doctors, nurses, and other healthcare professionals, with a variety of administrative tasks.
- Coordinate and maintain the diaries for clinical staff to ensure efficient scheduling.
- Utilise bespoke medical appointment and booking systems effectively, demonstrating excellent IT skills.
- Order required consumables, manage stock levels, and oversee the calibration and maintenance schedule of equipment.
- Handle confidential information with discretion and in compliance with GDPR and other relevant regulations.
- Proven experience as a receptionist or administrator, preferably within a medical or healthcare setting such as GP surgeries or similar environments.
- Excellent communication and interpersonal skills, with the ability to interact compassionately with a diverse range of individuals.
- Strong organisational and multitasking abilities.
- Ability to remain focused in a fast-paced dynamic environment.
- IT competency, including proficiency in MS Office, Teams, and healthcare management systems.
- Good numeracy skills.
- Demonstrated commitment to maintaining confidentiality and exercising discretion at all times.
This is an excellent opportunity for a skilled administrator to contribute to a vital healthcare service in a supportive and professional setting. If you possess these qualities and are eager to contribute to a supportive team, we encourage you to apply!
At Health Partners, we pride ourselves on being one of the UK's leading providers of occupational health and wellbeing solutions.
The role is full-time, 37.5 hours per week, 7.5 hours per day, with core business hours Monday to Friday. We value the people who work with us and our rewards package is reviewed regularly to reflect this.
Benefits- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme up to 6%
- Life assurance
- Starting on 25 days annual leave plus bank holidays, increasing with length of service
- Have a day off for your Birthday (non-contractual benefit)
- Discounted gym membership
- Health cashback plan
We are proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion form an integral part of everything we do; we strive to create an environment where everyone feels valued and inspired to deliver their best.
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