Quality & Outcomes Framework; QOF Support Administrator

Quality & Outcomes Framework (QOF) Support Administrator

An exciting opportunity has arisen for a Quality & Outcomes Framework (QOF) Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a permanent part‑time role of 16.5 hours per week with the following working pattern:
Mon: 08:30 – 17:15
Thu: 08:30 – 17:15

• Run and manage your own QOF domain, ensuring all targets are met and in line with NHS guidance.
• Coordinate all aspects of QOF and similar schemes, keeping up to date with changes and business rules.
• Support patient care by ensuring checks are carried out promptly and patient needs are recorded accurately.
• Assist the Business Intelligence team with recall processes, audits, coding updates and reporting.
• Ensure QOF administration is carried out within the practice’s guidelines and policies.
• Prioritise your workload effectively against shifting deadlines, and maintain clear documentation.
• Contribute to the implementation of services, including confidentiality, equality, health & safety, and governance.

Pay Rate: £12.40 per hour
Contract Type: Permanent
Place of Work: Plympton Health Centre (occasionally required to visit other sites)
Accountable To: Operations Support Manager

• Good general standard of education
• NVQ Administration Level 3 or equivalent (or relevant experience)

• High‑volume office environment, working under pressure and tight deadlines
• Data entry/coding experience in a GP practice
• Knowledge of the Data Protection Act and its application in practice
• Understanding of databases, coding and data extraction for reporting
• Previous experience of clinical coding (minimum 2 years)
• Knowledge of QOF and Enhanced Services and how accurate coding supports delivery
• Ability to produce reports for quality audits

• Computer literacy:
  Microsoft Word, Excel and Systm One (read coding, electronic discharges, OOH reporting)
• Excellent organisational and time‑management abilities, with strong prioritisation skills
• Accurate data entry and keyboarding skills
• Effective oral and written communication
• Team‑player with flexible and proactive approach to work
• Strong interpersonal skills and customer focus
• Ability to work independently and under minimum supervision
• Knowledge of health & safety and confidentiality procedures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check.