ICT Administration Assistant

ICT Administration Assistant!

Wise Employment, are looking for an ICT Administration Assistant to join a fantastic School Trust based here in Plymouth!

This opportunity, is Full Time Temporary to Permanent role, where you will work 8:30am 5pm Monday to Friday (37hours a week), earning £13.26 per hour.

As an ICT Administration Assistant you will be responsible for:

- Monitoring and triaging ICT helpdesk tickets, ensuring timely allocation, escalation, and resolution

- Acting as a point of contact for users, gathering information and coordinating hardware deliveries, returns, and exchanges

- Supporting ICT procurement activities, including obtaining quotations, processing orders and invoices, and tracking expenditure against budgets

- Maintaining accurate ICT asset registers and producing reports on device lifecycle, replacements, and disposals

- Supporting staff and student on boarding and off boarding processes within ICT systems, in line with Trust policies

- Coordinating external contractors and supporting ICT projects and operational activities

- Providing comprehensive administrative support to ICT Operations Managers

To be Successful in this role you will need to:

- Demonstrate excellent organisational skills and attention to detail

- Be able to manage competing priorities effectively in a fast-paced environment

- Communicate clearly and professionally with a wide range of stakeholders

- Have a basic understanding of ICT environments and processes, or a strong willingness to develop this knowledge

- Be confident using spreadsheets, databases, and reporting tools

- Understand the importance of confidentiality, data protection, and safeguarding

- Previous experience in an administrative, ICT, or finance-related role would be advantageous, although training will be provided.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to appropriate pre-employment checks in line with statutory guidance which will include referencing and an Enhanced Child workforce DBS.

If you feel you have what it takes, then do not delay apply today!