Business Services Co-ordinator

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

If you’re brilliant at organisation and keeping an office running smoothly, and you love working with people, upholding high standards in service and presentation, then this could be the role for you.

We’re looking for a Business Services Co-ordinator to join us at Saltram.

Salary: £13.74 per hour

Contract: Permanent

Hours/ working pattern
:
Part-time, 19 hours per week. You may be asked to work weekends and bank holidays, to work outside sometimes, and to support and sometimes travel to other National Trust sites.

A high profile cultural destination described as an ‘oasis in the middle of the city’, this magnificent mansion and parkland near Plymouth offers a tranquil riverside escape with close‑by city amenities. With over 900,000 visits last year, Saltram is one of the busiest properties in the country. A well‑loved parkland used by locals for walking and exercising, a popular garden which changes with the seasons and a treasure house makes Saltram a popular property for a range of audiences.

Currently, the Future Saltram Project aims to deliver significant and exciting changes across every area of the property to maximise its commercial potential and deepen audience engagement. Ideally positioned as an urban property, Saltram prides itself on its exceptional visitor experience and service standards. An energised, capable, engaged team make Saltram a fun place to work. It’s certainly an exciting time to be at Saltram.

This is a busy place, there’s a lot going on and you’ll find that no two days are the same.

Generally, you’ll be supporting day‑to‑day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.

You’ll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there’s a better way of doing something.

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• skilled at customer service and stakeholder support skills
• able to communicate and collaborate effectively
• experienced at maintaining records or managing information systems
• well organised and able to prioritise workload
• skilled at administration

Additional criteria for all other applicants. We'd love to hear from you if you’re:

• experienced in giving business support, along with responsibility for facilities or office supervision
• good at communicating, both in writing and speaking
• able to work as part of a team, but also on your own initiative
• flexible and focused on people
• happy to multi‑task and manage your own priorities and workload

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Saltram, Plympton, Plymouth, PL7 1UH

Business Services Co-ordinator - Career Level

B.pdf

Compliance.

Eligibility to Work in the UK

Closing Date: 18th January 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on  or email us at recruitmenten

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on  or email us at adjustme and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.