Assistant House Manager

Overview

The Assistant House Manager supports the House Manager in overseeing front-of-house operations for performances and events at the Silver Center for the Arts. This position ensures a welcoming and safe environment for all patrons, provides leadership to student ushers, and helps maintain smooth, professional theater operations during events.

• Assist the House Manager with opening and closing the theater for events.
• Supervise and support student ushers, volunteers, and front-of-house staff.
• Greet and assist patrons, providing excellent customer service.
• Help monitor audience safety and enforce theater policies.
• Support ADA accessibility needs as required.
• Assist with resolving patron concerns in a professional manner.
• Coordinate with stage management and facilities as needed.
• Complete pre-show and post-show reports and incident documentation when required.
• Assist with Box Office as needed.

Minimum Acceptable Education & Experience:

• A high school diploma or GED, with additional education or certifications being a plus.

Required Licenses & Certifications:

• PCI Compliant, Crowd Control, or willingness to take.

Knowledge, Skills & Abilities:

• Strong leadership, excellent communication and organizational skills, and the ability to coordinate staff. Microsoft Office is a plus.

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

Pay Range: $20.00 per hour

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement.

The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.

Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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Plymouth