Project Manager, Operations Manager, Program ​/ Project Manager

Summary:

Messerli Kramer, an established Twin Cities law firm since 1965, is looking for a full-time Project Manager to join our team in Plymouth, MN. The Project Manager is responsible for key areas of focus within our Collections Department, working alongside the Assistant Manager and 4 Collection Supervisors
. This position reports to the Director of Operations
. This is an operations-focused Project Manager responsible for inventory strategy, workflow design, and execution of targeted operational initiatives. The role offers a welcome balance between regular routine duties and overseeing the execution of new projects as business needs dictate.

• Own inventory management and workflow strategy, ensuring critical queues are appropriately staffed based on capacity and priorities.
• Assign new placements to staff based on observed capacity, performance trends, and operational priorities.
• Serve as the decision-maker for account ownership questions, publishing guidance to drive consistency and educate staff.
• Conduct interviews of prospective candidates for the department as needed.
• Daily interactions with staff, answering questions, providing feedback on ideas or requests.
• Monitor policy adherence. Redirect staff based on observations.

• Medical, Dental, & Vision Insurance
• HSA & FSA Accounts
• 401K, with 4% company contribution (after 1 year of service)
• Paid time off (17 days per year)
• Paid holidays off (7 days per year + a floating holiday)
• Company Paid Life Insurance
• Employee Assistance Program
• Building amenities:
  Free parking, onsite restaurant, & onsite free gym