R&D Operations Specialist

Essential Duties & Responsibilities

• Receive, log, review, and process invoices from US and Rest of World (ROW) external HFE vendors.
• Coordinate invoice reviews with HFE Project Leads and obtain authorization prior to payment processing.
• Process payments using multiple contract processing systems and Coupa.
• Partner with Procurement to resolve payment-related issues, including vendor banking errors and overdue payments.
• Draft and process vendor contracts for US and multiple global geographies.
• Collaborate with Ethics & Compliance teams to meet region-specific compliance requirements.
• Submit WWM review requests and obtain IRB approvals when required.
• Support expansion of HFE contracting processes beyond US-only compliance to global regions.
• Receive and catalog HFE Impact Assessment (IA) requests for Change Controls.
• Review IA requests with HFE Therapy Leads and complete assessments when required.
• Identify and complete cases where HFE IA was incorrectly initiated.
• Track, prioritize, and manage Change Controls that require HFE review.
• Collaborate with HFE team members to evaluate vendor capabilities.
• Work with Procurement to onboard new vendors and maintain internal supplier lists.
• Support broader R&D teams with ordering supplies and equipment as needed.

• Bachelor's degree preferred; some college coursework preferred.
• 35 years of overall professional experience.
• 5+ years of experience supporting technical teams, preferably within a Medical Device R&D environment.
• Strong interpersonal, communication, and collaboration skills.
• Ability to work independently, make decisions, and solve problems with minimal supervision.
• Proficiency in Microsoft Office tools.
• Proactive mindset with the ability to identify process gaps, recommend improvements, and implement solutions.