Logistics Dispatcher

About The Role

Do you want to work for a stable, growing organization that reaches back more than 130 years? Our steel tube and pipe products have helped build landmarks and buildings in North America;
Come build your career at Zekelman Industries.

Zekelman Industries currently has an opportunity for a Logistics Dispatcher at our Plymouth, MI location. Reporting to the Manager of Logistics, this person will dispatch, and schedule truck loads based on customer delivery expectations for the Plymouth, MI and Birmingham, AL locations.

• Dispatch and schedule truck loads based on customer delivery expectations.
• Schedule delivery appointments with customers to accommodate on-time deliveries.
• Cultivate and maintain relationships with Zekelman Industries’ carrier base.
• Coordinate with shipping department to maximize loading efficiencies.
• Proactive communication with sales, shipping and production.
• Strive to use the lowest cost carriers whenever possible.
• Daily scheduling of outbound shipments from the Plymouth, MI and Birmingham, AL locations.
• Maintain relationships with Zekelman Industries carrier base; ensure all carriers abide by Zekelman Industries rules and regulations.
• Use a combination of the Zekelman Industries TMS+ system, email and phone to ensure all loads are covered to meet customer fill rate requirements.
• Research and implement ways to decrease costs whenever possible without hindering customer services.
• Communicate with your manager and the sales department on any customer service issue as it relates to carriers.
• Coordinate with warehouses/shipping department to increase loading efficiencies.
• Cross train with other Logistics Dispatchers within Zekelman Industries to expand knowledge base and provide coverage as necessary.
• Other duties as assigned.

• Degree or Diploma from an accredited post-secondary school.
• Previous experience in Logistics (Dispatching) is preferred.
• Very detail oriented.
• Excellent verbal and written communication skills.
• Excellent organization skills and multi-tasking capabilities.
• Ability to work in a fast paced and highly stressful environment at times.
• Previous experience with a Transportation Management System is a bonus.
• Ability to work within a team and with minimal supervision.
• Ability to travel when required for training purposes.

• Degree or diploma from an accredited post-secondary institution.
• Previous logistics or dispatching experience (preferred).
• Strong attention to detail with excellent organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced and occasionally high-stress environment.
• Experience using a Transportation Management System (preferred).
• Ability to work independently and collaboratively within a team environment.
• Willingness and ability to travel occasionally for training purposes.

• Competitive compensation.
• Bonus plan and profit-sharing opportunities.
• 401(k) plan with a generous company match.
• Comprehensive health, dental, and vision insurance with low-cost, high-quality options.
• Tuition assistance program to support continued education and professional development.
• Paid vacation and holidays to support work–life balance.
• Employee loyalty awards and recognition programs.

Base Salary Range: $55,000—$60,000 USD

Additional compensation may include:

• Yearly merit-increase
• Profit-sharing bonus opportunities

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. We also provide tuition assistance, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and more.

M/F/D/V

We are Zekelman Industries. We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.