BAKERY​/CLERK

Job Description

• A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and encourages other associates to do the same.
• As a team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
• Bakery Clerk assists the department manager in reaching sales and profit goals and monitors all established quality assurance standards.
• You should demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Paid time off such as vacation and sick leave.
• Free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands and more.
• Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
• Access to flexible scheduling, paid holidays and sick pay based on eligibility and length of service.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Support for physical, emotional, and financial well‑being through various programs.

• Submit your application (and resume if available) for review.
• If your qualifications match our needs, you may be invited to an interview.
• During the interview you will meet with a team member, learn about the Kroger company and the role, and have the opportunity to ask questions.

From one tiny Cincinnati grocery store at the turn of the century, we have grown into the nation’s largest grocer, operating nearly 2,800 stores in 35 states under 28 brand names. We take pride in bringing diverse teams together to feed the human spirit, fostering innovation, and creating amazing experiences for customers, communities, and one another.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend bakery items to ensure customers get what they want.
• Use equipment such as refrigerators, freezers, ovens, and other bakery tools according to company guidelines.
• Prepare foods according to temperature logs and cooking/baking instructions.
• Measure, prepare, and mix ingredients according to recipe using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness and review "sell by" dates.
• Use kitchen equipment (stove, computerized scale, fryer, steamer, robot coupe, etc.) properly.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold within the department and respond to inquiries with suggestions.
• Monitor inventory/stocking conditions and note any discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create a welcoming environment for customers, answering product questions across the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by following procedures and notifying management of unsafe conditions.
• Display a positive attitude.
• Perform preventive maintenance by inspecting equipment and notifying the appropriate manager of needed repairs.
• Notify management of customer or employee accidents.
• Report all safety risks, illegal activity, or theft.
• Perform essential functions with or without reasonable accommodation.

• Outstanding customer service skills.
• Desire to learn food production and basic cooking techniques.
• Effective communication skills and a willingness to work as part of a team.
• Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.