Residential Loan Officer

About the role

The Residential Loan Officer is responsible for the origination of residential first and second mortgages that are generally derived from internal sources such as by the experience team, from provided leads, for employees, or mortgage refinances for current orsa credit union mortgage holders.

This position offers an hourly rate of $20.19 and a generous incentive program.

Commission: 15-40 bpts

• Respond to internally generated referrals/hot line transfers from branches/care center promptly.
• Reach out to members in the market for a mortgage (leads), with a firm offer of credit where required, within 24 hours of notification.
• Perform outbound calling (leads) from internally generated sources to maximize opportunities as directed.
• Accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
• Consult with members about their home financing needs, risks, and offer lending solutions.
• Fully complete a mortgage loan application and/or an equity application online, over-the-phone, or potentially in-person at member’s insistence.
• Perform other duties assigned by leadership.

• High school diploma or equivalent.
• Minimum 1 year solid work experience in residential mortgage lending.
• Minimum 1 year of experience working with home equities in a sales capacity.
• Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
• Solid understanding of residential lending practices and programs.
• Capable of working in a sales-centric, goal-oriented environment.
• Exceptional professionalism providing for a best-in-class member experience.
• Excellent verbal and written communication skills.
• Outstanding organizational and follow-up skills.
• Capable of proficiently delivering and handling difficult customer conversations.
• Strong teamwork abilities with co-workers and colleagues.
• Excellent interpersonal and decision-making skills
• Ability to handle the stress of meeting time-sensitive deadlines.
• Proficient computer skills, including MS Office and databases.
• Ability to adapt well to change and learn quickly.
• Ability to problem-solve with a high level of personal accountability.
• Proficiency using Excel and Word.

• Proficient with Encompass.
• Experienced with originating equity loans/lines.
• Experienced in gathering deposits.
• Experience in mortgage lending.
• Experience reaching or exceeding sales goals and objectives.

We believe in creating a Culture of Belonging guided by our core values:
Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

• Comprehensive medical, dental, and vision plans
• Four weeks of PTO for all full-time team members
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options depending on position
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

If this description appeals to you, please submit an application! A member of orsa credit union's talent acquisition team will be in contact with you shortly!

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!