Key Account Manager

Description

COMPANY OVERVIEW: MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future.

Requirements

ESSENTIAL FUNCTIONS AND

SKILLS:

Typical responsibilities include but are not limited to the following:

* Serving as one of the primary Strategic business Development role to open up new business in key areas and key contact for assigned OEM accounts, building and maintaining strong multi-level customer relationships.

* Driving expansion of Key Mobis technologies:
Electric Powertrain (ePT), Electronics (ADAS, Infotainment, HUD etc.), Exterior Lighting, Chassis - Steering, Brake Systems and Modules within assigned accounts for key innovation products.

* Developing and executing account-specific strategies to grow existing business and secure new program awards as set up by KAE and Product Business Unit.

* Coordinating cross-functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.

* Monitoring scorecard customer account health metrics such as on-time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.

* Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.

* Preparing and delivering customer presentations and business reviews that communicate Mobis' value proposition.

* Tracking and reporting on sales pipeline and forecasts for assigned accounts.

* Staying current on industry trends and competitive activities affecting assigned accounts.

* Negotiating commercial terms for new programs in collaboration with senior leadership.

* Ensuring timely and accurate communication between customer and internal stakeholders.

* Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.

* Participating in customer meetings and technical reviews including strategic planning sessions.

* Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping.

ADDITIONAL REQUIRMENTS/

EXPERIENCE:

* Strong relationship-building skills with the ability to develop trust and credibility at all customer levels.

* Experience with Global Tier 1 suppliers in customer-facing role.

* Experience working at OEM GM and/or Ford directly in Purchasing and/or Engineering supporting products in Mobis' portfolio

* Established relationships with OEM Purchasing and Engineering teams, especially within Ford & GM.

* Must have:
Former GM or Ford career background (Manager level). Ford Electronics/ADAS, GM Electrification (and related technologies) preferred.

* Purchasing or relevant experience preferred.

* Strong understanding of GM/Ford's systems including purchasing strategy and process/procedure.

* Strong technical aptitude in automotive systems, Electronics/ADAS, and Electrification.

* Results-oriented mindset with proven ability to achieve sales targets and business objectives.

* Excellent communication and presentation abilities, both written and verbal.

* Strategic thinking paired with strong execution skills.

* Problem-solving mindset with ability to navigate complex situations and create win-win outcomes.

* Self-motivated and capable of independent work while also being a strong team collaborator.

* High emotional intelligence with adaptability to different situations and personalities.

* Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines.

* Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms.

* Willingness to travel 30-40% to customer sites and company facilities.

* In addition to the responsibilities mentioned above, tasks relating to the following area will be assigned as required.

* Be a team player and strong leader with integrity.

* Have great attention to detail.

* Strong verbal and written communication skills.

* Be reliable (with reliable mode of transportation.)

EDUCATION/CERTIFICATION/YEARS OF

EXPERIENCE:

* 15+ years of automotive industry experience with a proven track record in OEM account management or sales.

* Bachelor's degree in Business, Engineering, Sales, Marketing or related field.

* Master's degree or MBA highly preferred.

PHYSICAL DEMANDS:

* Ability to sit for extended periods, use a computer and phone daily, and occasionally lift up to 10 lbs.

WORK ENVIRONMENT:

* Office…