Manager, Trade Operations

Reports to: VP, Trade and Patient Support

Location: Plymouth Meeting, PA (Hybrid)

Company Overview:

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential.

Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary:

This position is responsible for supporting all compliant aspects related to providing operational support to our highly engaged Trade team and strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within Trade team and reports to the VP of Trade and Patient Support.

This role will support the successful accomplishment of specialty trade data reporting and account performance management – through performance analytics, trade account implementation requirements, supporting dashboard development, engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement.

Both strategic and hands‑on skills are required to manage trade data, analytics reporting, support trade initiatives and build strong stakeholder relationships. The role demands independent proficiency in specialty pharmacy and distribution analytics, understanding of pharmacy and distribution operations, vendor budgets, and troubleshooting access issues. Formal knowledge of insurance claim and prescription tracking, processing distributor-level reporting, and data management in SEQUEL, Excel, and Pivot Tables is essential.

The position also supports quarterly business review design, ad‑hoc trade data inquiries, budget and invoice management.

• Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables – specific to Trade Team requirements.
• Liaise between Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including:
  • Trade data, implementation and operating tactics, including distribution network and new contracted distribution partners.
  • Assist in design and execution of trade network performance metrics and reports for use in QBRs and dashboards.
  • Performance management and communication with Trade partners.
• Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics including trade performance.
• Identify critical issues, trends, and potential solutions that impact access across the network.
• Communicate insights from analyses leading to meaningful business outcomes to trade leadership.
• Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal or external stakeholders.
• Create, deliver and present standard and ad hoc reports in alignment with trade and access strategies.
• Comply with all applicable laws, regulations and company policies and procedures pertaining to reimbursement information and related matters.

• Strong problem‑solving capabilities.
• Proficient in specialty pharmacy and distribution data reporting design and analysis.
• Highly analytical with extreme attention to detail.
• Highly proficient in SEQUEL, EXCEL mastery, including pivot table development and data manipulation.
• Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding.
• Comfort with data visualization and use of PowerPoint to develop storylines.
• Outstanding project management skills.
• Excellent communication, analytical, planning and organizational skills.
• Strong presentation…