Sales Operations Analyst

Company Overview

Concert

AI is at the forefront of revolutionizing healthcare with our cutting-edge AI and data solutions. Our mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. As a leader in real-world evidence (RWE) and data-driven technology, Concert

AI partners with top pharmaceutical companies, healthcare providers, and research institutions to enhance patient outcomes and streamline clinical research. By leveraging evidence-generation and artificial intelligence, we deliver unparalleled insights into treatment effectiveness, patient care, and disease progression to advance precision medicine and medical innovation.

Within the Concert

AI ecosystem, Tera Recon is a leading innovator in advanced visualization, artificial intelligence (AI), and image analysis solutions for healthcare. With a focus on improving clinical workflows and enhancing diagnostic precision, Tera Recon offers scalable platforms like Intuition and Eureka AI to integrate imaging, data, and AI-driven insights seamlessly. Additionally, Cancer

LinQ, an oncology-focused platform developed by ASCO and now part of Concert

AI, supports cancer centers and practices in improving care quality and discovery.

Joining Concert

AI means becoming part of a visionary team dedicated to transforming the healthcare landscape. You'll have the opportunity to work on innovative projects alongside bold thinkers, builders, and healthcare experts at a company where your work directly impacts patient lives and shapes the future of AI in healthcare. Concert

AI offers a dynamic and inclusive work environment, competitive benefits, and ample opportunities for personal and professional growth. If you're passionate about making a difference in healthcare and excited by the prospect of working with advanced AI and data solutions, Concert

AI is the perfect place for you to thrive and make a lasting impact.

The Sales Operations Analyst supports the daily execution of sales operations activities within the Revenue Operations organization. This role currently reports to the Manager of Revenue Operations and provides direct support to senior members of the Sales and Revenue Operations teams. The position focuses on maintaining data accuracy, supporting quoting and reporting processes, and helping implement AI-driven and process optimization initiatives to improve efficiency and performance across the sales organization.

The Sales Operations Analyst supports the daily execution of sales operations activities within the Revenue Operations organization. This role currently reports to the Manager of Revenue Operations and provides direct support to senior members of the Sales and Revenue Operations teams. The position focuses on maintaining data accuracy, supporting quoting and reporting processes, and helping implement AI-driven and process optimization initiatives to improve efficiency and performance across the sales organization.

• Support quoting, pricing, and approval workflows in Salesforce, ensuring data accuracy and compliance with established processes.
• Maintain clean, complete, and reliable sales data across Salesforce and integrated systems.
• Build and update reports and dashboards to provide visibility into pipeline, bookings, and forecasting.
• Collaborate with Sales, Finance, and Legal to streamline the quote-to-order process and resolve operational bottlenecks.
• Partner with senior team members to identify and implement automation and AI-driven process improvements.
• Assist with process documentation, enablement materials, and training for sales and operational stakeholders.
• Provide redundancy and cross-coverage across Sales Ops functions to ensure business continuity.
• Contribute to a culture of accuracy, accountability, and continuous improvement within Revenue Operations.

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of experience in Sales Operations, Revenue Operations, or related business operations role.
• Strong Salesforce experience required;
  Salesforce Administrator (ADM
  201) certification strongly preferred.
• Working knowledge of Salesforce Sales Cloud
  , with familiarity in CPQ and Revenue Cloud
  , preferred.
• Proficiency with Excel and the Microsoft Office suite (Word, PowerPoint, Teams).
• Familiarity with Hub Spot
  , Clari
  , and Spiff is considered a plus.
• Experience leveraging AI or automation tools to improve data accuracy and operational efficiency.
• Strong attention to detail, analytical thinking, and communication skills.
• Ability to work collaboratively and manage multiple priorities in a fast-paced environment.

Our team at Concert

AI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a…