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Customer Service Admin Lead

Job in Plover, Portage County, Wisconsin, 54467, USA
Listing for: Flex-Staff
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20 - 22 USD Hourly USD 20.00 22.00 HOUR
Job Description & How to Apply Below

CUSTOMER SERVICE ADMIN LEAD - On-Site in Plover, WI $20-$22/hour with weekly pay!

Will manage the end-to-end business relationship for assigned accounts, coordinating across purchasing, manufacturing, and distribution to exceed customer expectations.

  • Act as the primary advocate for your customers, ensuring their specific requirements are met while identifying new ways to add value to their business.
  • Support and mentor the account team, fostering a positive, collaborative environment.
  • Manage project life cycles (reworks, fulfillments, custom builds) and oversee the administrative flow of orders, pricing, and EDI resolution.
  • Analyze data to provide accurate sales forecasting, monitor KPIs, and deliver reports that reflect service levels and customer satisfaction.
  • Proactively address challenges in product availability and resolve customer complaints with speed and professionalism.

We are looking for a proactive professional who can juggle routine tasks with non-routine challenges using sound business judgment.

Preferred skill set & experience:

  • A background with account management or high-level customer service (call center experience)
  • Proficiency in MS Excel is required; experience with ERP systems (like JD Edwards or SAP) is a major plus
  • Exceptional oral and written skills with the ability to interface across all levels of an organization
  • A "customer-first" attitude with strong organizational skills and the ability to set your own priorities in a fast-paced environment

Interested candidates should apply on-line at or submit a resume to

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

#Stevens Point1

Pandologic. Category:

Customer Service, :

Plover, WI-54467
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