Release Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Are you passionate about working as part of a software engineering team with the talent, energy, and financial backing to deliver killer, industry-changing cloud-based applications? Do you live for the challenges of a fast-paced, rapidly growing startup that cranks out major releases every four months? If so, we may have the job for you. We are looking for an experienced and energetic Release Manager.

You will be directly responsible for driving release engineering activities for our Vault product(s), working closely with our cross‑functional product teams located in Pleasanton, CA, India, and Toronto, Canada, and UK offices. Veeva Vault is the fastest growing product in the Veeva Suite of products used in the Pharmaceutical/Life Sciences industry and we strive to deliver customer success with each new release.

We need this role to work during PST business hours.

• Collaborate closely with cross‑functional teams, including product development, quality assurance, and customer support, to establish clear communication channels and facilitate the smooth transition of products from development to customer delivery. You will serve as a bridge, ensuring alignment between these teams, and contributing to the timely release of high‑quality products.
• Collaborate with cross‑functional teams to plan and execute release schedules, managing potential bottlenecks to ensure seamless, high‑quality deployments.
• Work with Infrastructure and Technical operations teams to seamlessly deliver infrastructure changes to production.
• Identify potential roadblocks in the release cycle and develop mitigation strategies to prevent downtime or regressions.
• Maintain a rigorous change audit trail, ensuring that every deployment includes comprehensive release instruction, rollback plans, and impact assessments.
• Design and implement automated release workflows.
• Bring visibility and strengthen communication across the teams.
• Collect feedback, drive process improvements, and help us get better at delivering products over time.
• Help organize the Vault Platform release engineering team around key initiatives.

• 5+ years of experience in Release Engineering, or equivalent.
• Proficiency with CI/CD tools (Jenkins, Git Lab CI, Circle
  
  CI) and version control systems (Git/Git Hub/Bitbucket).
• Experience working cross functionally with geographically dispersed teams.
• Experience supporting multiple products in a fast paced environment with sometimes competing priorities.
• Exceptional ability to translate complex technical jargon into actionable insights for non‑technical stakeholders.
• Be very comfortable engaging in technical discussions with engineering/technical operations and being comfortable hands‑on when needed.
• Familiarity with Jenkins, Kibana, and source control tool (like GIT).
• SaaS or product based company.

• Experience working in Health Sciences and Life Care industry.
• Experience with AWS or other cloud platforms, shell, or other scripting language.
• Experience in a product based environment.

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.

• Base pay: $100,000 - $175,000.
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below,…