Senior Field Service Representative - Reno

Senior Field Service Representative - Reno

Join to apply for the Senior Field Service Representative - Reno role at Eaton.

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative - Reno in the Reno, NV area. Relocation assistance is provided. Field Service Representative roles offer a company car and a guaranteed 40‑hour paid week.

Expected annual salary range: $99,000.00 – $. Salary is a general guideline only and is based on candidate skills, experience, and qualifications as well as market and business considerations.

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
• Manage small projects independently and lead FSR teams on larger projects.
• Generate timely and accurate service reports on work, product performance, and warranties.
• Provide recommendations for improved electrical systems.
• Cultivate strong relationships with customers, team members, and partners.
• Mentor less experienced technicians.
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship, and safety training.
• Company vehicle, toolkit, and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems; or, if lacking a high school diploma or GED, completion of an accredited trade school and/or program completion with 7 or more years of experience in the same area.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Must be able to work in the U.S. without corporate sponsorship now or in the future.
• Must have a valid driver's license.

• Associate degree or higher from an accredited institution.
• Bachelor’s degree in Engineering from an accredited institution.
• Electrical or General Contractor’s License.
• Professional Engineering License.
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays.
• NICET/NETA certification.

• Successfully complete and maintain compliance with Eaton’s safety program and policy; achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams.
• Submit to periodic customer‑required background and drug screenings.
• Work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements.
• Drive an Eaton vehicle.
• Understand 3‑phase power systems and low, medium, and high voltage power distribution equipment.
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, and reaching above, to, and below shoulder level; lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with poor lighting and ventilation, and be exposed to high noise levels.
• Obtain and maintain a valid TWIC card.
• Proficient with hand and power tools for equipment assembly.
• Strong problem‑solving and logical thinking skills.
• Work well under time constraints and in stressful situations.
• Explain technical problems and solutions.
• Collaborate effectively with the team to meet project deadlines.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any…