Retail Floor Lead - Community

Job Overview

Vuori is re‑defining what athletic apparel looks like: built to move and sweat in, yet designed with a casual aesthetic that transitions into everyday life. Inspired by an active coastal California lifestyle, our high‑energy, fast‑paced retail environment reflects the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose—while having a lot of fun along the way.

We are proud to be an outlet for opportunity and for personal growth and success.

$20.00/hr – $22.00/hr

The Retail Store Floor Lead at Vuori leads the retail sales team by example, forging connections with customers and communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. The floor lead is a key part of the store leadership team, supervising the retail floor, taking initiative, delegating work, and serving as a “go‑to” person. Working under the direction of the Store Manager, the floor lead assists in any leadership duties that arise and collaborates directly with both the Store Manager and Assistant Store Manager.

• Work with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment, and inviting them to upcoming events.
• Be knowledgeable about new and best‑selling items and share that information with both customers and the team.
• Lead the team on day‑to‑day operations of the store when the Store Manager or Assistant Store Manager is absent.
• Motivate the sales team and achieve sales goals in a team‑based commission environment.
• Seek new product knowledge in the broader fashion landscape and active‑wear specifically to serve as an expert for the customer.
• Lead the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.
• Work with the Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Lead the team in daily maintenance of the store, including restocking product, maintaining visual merchandising, and cleaning.
• Utilize the utmost responsibility, attention to protocol, and safety standards in closing/opening the store daily.
• Encourage employees to give 100%, adhere to punctuality, and maintain role responsibilities at all times.

• Available morning and/or evening, work 8‑hour shifts, 5 days/week, and at least one weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert who creates experiences and develops relationships, embraces the social nature of sales, and handles customer concerns positively and proactively.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow‑through.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Willingness to develop new skills and respond to feedback.

Pay Range: $20.00-$22.00 per hour plus team‑pulled commission.

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.

Entry level

Full‑time

Retail Apparel and Fashion