Key Holder

Join to apply for the Key Holder role at Vince.

Be among the first 25 applicants.

This range is provided by Vince. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $22.00/hr

Vince is seeking a dynamic, customer service driven Full‑Time Key Holder.

• Achieve and exceed the personal sales and productivity goals agreed upon with your store manager.
• Demonstrate a complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity.
• Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised.
• Responsible to do client development beyond the initial transaction, utilizing phone, email & written follow‑up contact.
• Maintain the housekeeping and visual standards of the store.
• Have computer skills to operate the POS register and email systems.
• Safeguard the store’s inventory by adherence to the company’s loss prevention program.
• Follow all store operational policies and procedures.
• Client Book Management and Clienteling.

• Effective & Elevated Communication.
• Solution Driven.
• Business Acumen.
• Autonomous Operator.

• Prior experience in luxury retail sales is preferred.
• Must be a sales‑driven, goal‑oriented individual.
• Must have a positive, high‑energy, friendly, outgoing, and engaging personality. Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
• Demonstrate strong verbal and written communication skills allowing for effective communication with your customers.
• Possess computer skills to operate our retail POS system, Word, Excel and email.
• Must be able to lift, carry or otherwise move objects weighing up to 35 pounds when merchandising the sales floor and use ladders or stairs.

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding.
• 401(k) with employer match.
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays.
• Clothing allowance & merchandise discounts.
• $600 annual gym reimbursement.
• Mental health support tools and telehealth psychology and psychiatry.
• Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage.
• Life, accidental death & dismemberment, short‑term disability, and long‑term disability insurance.
• Supplemental hospital indemnity, specified disease, and accident coverage.
• Pre‑tax commuter benefits including transit and parking.
• Discounted pet, home & auto, and legal insurance.

• Entry level

• Full‑time

• Sales and Business Development

• Retail Apparel and Fashion

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.