Research Specialist , Research Support

Job Summary

Assists with research support by executing day-to-day operations of projects with supervision, assisting in the support of research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by supporting data gathering activities, supporting the review of data for accuracy and checking for inconsistencies in data, and performing tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions.

Contributes to the development of research materials and procedures by assisting in the creation of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by learning to use and/or using tools, systems, and forms for project tracking and documentation, assisting in the documentation and maintenance of files related to study progress, and escalating issues to project managers or investigators.

• Establish effective relationships with others by sharing information with coworkers and stakeholders, listening to and addressing performance feedback, pursuing self‑development, adapting to change, and responding to others’ needs.
• Complete routine work assignments by following procedures and policies, using data and resources with oversight, collaborating to solve business problems, escalating issues or risks, communicating progress, adhering to priorities and deadlines, and identifying improvement opportunities.
• Support the execution of research studies: collect quantitative/qualitative data using defined protocols; participate in orientation and training; mentor team members in data collection; code open‑ended responses; prepare data for analysis; review data for accuracy; manage recruitment, enrollment, consenting, follow‑up, and participant questions; and elevate issues as needed.
• Help develop research materials and procedures by creating study materials (e.g., recruitment, data collection, retention) in various formats, including online.
• Assist with documentation and reporting: learn to use tools, systems, and forms for project tracking; maintain files related to study progress; and elevate issues to project managers or investigators.
• Assist in day‑to‑day project operations with supervision: schedule coordination, supply ordering, meeting coordination, filing, copying, completing literature reviews for grant proposals, drafting IRB protocols/amendments/continuing reviews, and ensuring compliance with federal and local regulations, SOPs, and IRB‑approved protocols.

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross‑Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short‑ and Long‑term Learning & Recall
• Teamwork
• Topic‑Specific Communication

• Confidentiality
• Good Clinical Practices (GCP)
• Health Care Compliance
• Research & Evaluation Data Collection
• Research & Evaluation Study Design
• Research Ethics
• Stakeholder Management

• High School Diploma or GED, or equivalent OR minimum one (1) year of experience working in a corporate or business office environment.

• Associate’s degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field.