Director of Financial Aid & Scholarships

Salary and Benefits

Salary Range:

PLEASE NOTE:

The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $140,000 to $150,000 per year.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Administrator II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note:

Review of applications will begin on February 4, 2026.

The Director of Financial Aid and Scholarships reports to the Associate Vice President for Enrollment Management Services and is responsible for the overall administration of the Financial Aid and Scholarships Office. The incumbent directs and evaluates the Associate Director, Assistant Director, Financial Aid Analyst, Financial Aid Advisors, Financial Aid Technician, Student Records Coordinator, Financial Aid Specialist, and Quality Service Representative, fostering a modern, highly responsive, and student-centered Financial Aid and Scholarships team.

Responsibilities

Leadership/ Management

• Acts as a change champion. Leads courageously by addressing difficult issues. Works to resolve issues at the peer level and takes measures to mitigate future issues. Supports and moves new initiatives forward. Identifies current and future challenges and proposes effective solutions.

• Understands what issues require a “sense of urgency” and handles accordingly.

• Ensures confidentiality around sensitive issues.

• Facilitates an environment that motivates, empowers, and inspires commitment from employees. Assumes good intent with one another and work on the premise of trust.

• Demonstrates commitment to creating and sustaining a diverse and inclusive workforce.

• Provides clear direction. Communicates effectively and with purpose.

• Creates and implements methods for improving individual and team performance. Builds effective teams committed to organizational goals. Works with a spirit of collaboration, inclusion, respect and collegiality.

• Takes ownership of issues and demonstrates accountability.

• Creates an environment in which employees are recognized for their accomplishments and contributions to the success of the team. Builds competence in others through effective coaching, performance management and mentoring.

• Supports and encourages professional and career development for employees. Fosters a culture of support and success for new hires by utilizing effective onboarding methods.

• Understand the university’s mission and vision and how the department/division work activities and goals support the mission. Ensures cross-divisional support and participation.

• Recognizes, understands, and appreciates different roles across the institution. Identifies and calls advocacy behavior. Speaks and advocates with one common voice. Determines, effectively allocates, and coordinates resources.

Functional Oversight/Management

• Oversees and regularly evaluates the administration and operations of the…