Sr. Manager, Technical Program Management; TPM

Position: Sr. Manager, Technical Program Management (TPM)
About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We are seeking an accomplished and forward-thinking Senior Manager, Technical

Program Management (TPM) to lead large-scale, cross-functional technology programs that enable innovation, scale, and performance across the enterprise.

This role blends strategic leadership, technical depth, and operational excellence,

driving outcomes that deliver measurable business value.

The ideal candidate will have deep experience orchestrating complex technical initiatives, a strong grasp of modern delivery models (Agile, Dev Ops, CI/CD, Cloud), and the ability to influence across engineering, product, and executive teams. The Sr. Manager demonstrates outcome ownership, continuous learning, and enterprise thinking to elevate delivery impact across the organization.

What You'll Do

Strategic Program Leadership

Lead the planning, execution, and delivery of large-scale, multi-team technology

initiatives that advance enterprise strategy and technical architecture.

Define program vision, scope, measurable goals, and success metrics in

partnership with Architecture, Engineering, and Product leadership.

Translate strategic priorities into actionable roadmaps, aligning milestones,

dependencies, and deliverables across multiple organizations.

Drive annual and quarterly planning cycles, managing capacity, sequencing, and

alignment across global teams.

Champion long-term architectural integrity and scalability while balancing short
- term business needs.

Demonstrate Outcome Ownership by linking program results to enterprise-level

business impact.

Technical & Delivery Excellence

Partner closely with engineering teams to shape architecture direction, evaluate

trade-offs, and ensure technical decisions support long-term platform health.

Oversee delivery using Agile, Dev Ops, and hybrid models; promote automation,

CI/CD, infrastructure-as-code, and continuous integration and delivery.

Define and maintain key performance metrics for engineering velocity, quality,

reliability, and business impact.

Drive adoption of modern technologies (cloud-native services, microservices,

AI/ML, data platforms, serverless architectures).

Implement rigorous risk-management frameworks across programs - anticipating,

mitigating, and communicating issues proactively.

Foster Excellence in Execution by standardizing delivery processes, reducing

recurring issues, and ensuring predictable outcomes.

Organizational Influence & Change Leadership

Serve as a change agent for modern engineering and delivery practices
- advancing agile maturity, continuous improvement, and operational discipline

across teams.

Model Continuous Learning by seeking feedback, incorporating lessons learned,

and encouraging a growth mindset across the TPM community.

Foster a culture of transparency, accountability, and learning through mentoring

and collaboration.

Influence at all levels - from technical teams to executives - to drive cross
- functional alignment and execution clarity.

Lead process-modernization initiatives to enhance efficiency, agility, and technical

excellence across the portfolio.

Stakeholder & Communication Management

Act as the primary liaison between technical and non-technical stakeholders,

simplifying complex topics for executive audiences.

Provide regular, data-driven reporting on program progress, risks, and financials

that tie outcomes to measurable impact.

Ensure decisions are well-documented and aligned to both engineering strategy

and business…