Product Manager​/Business Systems Analyst; Salesforce

Product Manager/Business Systems Analyst (Salesforce)

This range is provided by Synergy Interactive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50.00/hr - $60.00/hr

Position is starting off as a 6 month contract with likelihood of extending well past that.

Seeking a Product Manager with a strong background in business systems analysis and CRM platforms to drive product strategy and execution. The ideal candidate will have hands‑on experience with Salesforce CRM (Sales Cloud and/or Marketing Cloud) and a proven ability to translate business needs into technical solutions.

• Define product vision, strategy, and roadmap aligned with business objectives.
• Collaborate with stakeholders to gather requirements and prioritize features.
• Work closely with engineering, design, and business teams to deliver high‑quality solutions.
• Analyze business processes and recommend system enhancements to improve efficiency.
• Manage product lifecycle from concept to launch, ensuring timely delivery and adoption.
• Monitor product performance and identify opportunities for optimization.

• 3–5 years of hands‑on experience as a Business Systems Analyst, preferably supporting Salesforce CRM platforms (Sales Cloud and/or Marketing Cloud).
• Strong understanding of CRM workflows, data models, and integration points.
• Experience in translating business requirements into functional specifications.
• Excellent communication and stakeholder management skills.
• Ability to work in an agile environment and manage multiple priorities.
• Partner with business and technical teams to gather, document, and analyze business requirements for Salesforce Sales Cloud, Marketing Cloud and other initiatives.
• Develop comprehensive Business Requirement Documents (BRDs), Product Requirement Documents (PRDs), User Stories, and User Acceptance Criteria in collaboration with Product and Engineering teams.
• Build journeys, process flows, and system diagrams to visualize and communicate business processes and solution designs.
• Support the backlog management and grooming process, ensuring clear prioritization and alignment with business goals.
• Collaborate with engineering and QA teams during development and UAT to validate solutions meet business expectations.
• Maintain accurate and updated documentation using Confluence and track development progress using Jira.

• Salesforce certifications (Administrator, Sales Cloud Consultant, Marketing Cloud Consultant) are a plus.
• Experience with other CRM or marketing automation tools.
• Familiarity with data analytics and reporting tools.

Mid‑Senior level

Contract

Product Management and Analyst

Industries:
Technology, Information and Media

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