Banquet Captain

Banquet Captain – Arcis Golf

Location: The Club at Ruby Hill – Pleasanton, CA

Arcis Golf team members strive to anticipate needs, forge connections, and elevate experiences for our team, members, and guests. We are an inclusive team of individuals who show up with a grateful spirit, humble heart, and mutual respect.

Job Title: Banquet Captain

Department: Food & Beverage

Reports to: F&B Director, AGM, & GM

FLSA Status: Non-Exempt (hourly)

Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.

• Maintains complete knowledge of service requirements for assigned function and communicates expectations to banquet staff.
• Supervises banquet staff; ensures quality service is provided to guests.
• Greets guests upon arrival and assists in seating as required; maintains effective guest relations and resolves guest concerns.
• Supervises event setup and breakdown procedures; contributes to overall cleanliness and organization of facility and event location.
• Performs special projects delegated by management; stays updated on relevant department and location developments.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1 to 2 years banquet supervisory experience.
• Excellent people and communication skills; proven experience supervising banquet staff in an event setting with outstanding customer service.
• Willingness to learn and perform new banquet event programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule; evenings and weekend work required.

• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or associates.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Regularly stand and use hands; reach with arms; talk or hear.
• Occasionally sit, walk, climb/balance, stoop/kneel/crouch/crawl.
• Occasionally lift up to 25 pounds.
• Specific vision abilities required include close and distance vision and the ability to adjust focus.

The work environment is typical for a club setting; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level is usually loud.

Pay: $27.00 – $29.00 per hour

• Medical, mental health, dental, and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) with match
• Holiday pay
• Food & Beverage discounts throughout the portfolio
• Golf & Tennis benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.