Associate Regional Administrative Officer, Behavioral Health Service Lines

Technical Summary The Behavioral Health service line is a high-priority strategic focus for the organization, delivering comprehensive and complex care across outpatient, inpatient, virtual, and continuum-of-care settings. We are seeking an Associate Regional Administrative Officer (ARAO) to serve as the operational partner to the Regional Medical Director and a key leader in advancing the strategic priorities set by the Associate Executive Director and Regional Administrative Officer.

The ARAO will provide unified operational leadership for a region-wide service line that currently spans multiple programs and directors. The ARAO will drive cohesive strategy development, align resources across diverse venues of care, lead long-term planning, identify opportunities for transformational change, and represent Behavioral Health with internal and external partners to advance region-wide approaches and remove barriers to implementation. In this role, the ARAO will develop TPMG strategy across the region;

identify opportunities for strategic action and innovation; advance regional strategic priorities for multi-service lines and various programs to align with TPMG strategy and goals; and represent TPMG interests through participation in KP-wide enterprise and region-wide leadership steering committees and peer groups. This includes participating in the development and refinement of joint TPMG and KFH/P (Kaiser Foundation Hospital/Health Plan) strategies, TPMG strategy, and long-term strategic plans for outpatient, hospital, and continuum areas;

developing and implementing region-wide approaches to improve the performance of key areas of operations; partnering with chairs and functional and clinical service line leaders to support and advance the development of service line strategic goals/plans; and providing leadership, operational expertise, and/or counsel to regional TPMG and joint operational committees and forums. This role is also responsible for providing operational leadership and consultation to TPMG and KFH/P executive leadership and service area leadership for outpatient, hospital, and/or across the continuum of care;

providing leadership and operational expertise to regional and medical center teams in the areas of labor relations which may include serving as a TPMG operational lead for region-wide labor relations engagement, integration, contract negotiations, interpretations, and implementations for specific areas of expertise; overseeing large and complex operational budgets potentially including capital planning, additions of new service lines and day-to-day accountabilities, staffing, and clinical nuances;

and serving as a SME for specific focus areas and as a thought leader on industry trends, benchmarks, and best practices. This includes ensuring alignment of regional and local compliance activities in specified clinical service area; serving as an operational resource for regulatory and legislative changes and implementations; monitoring and assessing external environment and internal trends and practices; adopting and implementing market-leading and internal best practices where applicable and recommending adjustments to operations to meet the changing business and market conditions and objectives;

and in the absence of the RAO, acting on behalf of the RAO in a decision-making capacity. Finally, this role assumes full ownership and accountability, in partnership with Chair and/or Regional Medical Director, for financial, people and operational performance for one of the following service lines:
Adult Family Medicine, OB-BYN, Pediatrics, Behavioral Health, Surgical Specialties, Medical Specialties, Tertiary Services, Imaging, ED, Hospital, Continuum, Alternatives to Hospital (e.g., BaM UC, ACAH, PACE, ATC), or Cancer Care.

Essential Responsibilities

• Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent;
  
  stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives.
  
  Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.
• Oversees the operation of multiple units and/or departments by identifying member and operational…