Associate Regional Administrative Officer, Behavioral Health Service Lines

Technical Summary

The Behavioral Health service line is a high-priority strategic focus for the organization, delivering comprehensive and complex care across outpatient, inpatient, virtual, and continuum-of-care settings. We are seeking an Associate Regional Administrative Officer (ARAO) to serve as the operational partner to the Regional Medical Director and a key leader in advancing the strategic priorities set by the Associate Executive Director and Regional Administrative Officer.

In this role, the ARAO will provide unified operational leadership for a region-wide service line that currently spans multiple programs and directors. The ARAO will drive cohesive strategy development, align resources across diverse venues of care, lead long-term planning, identify opportunities for transformational change, and represent Behavioral Health with internal and external partners to advance region-wide approaches and remove barriers to implementation.

In addition to the responsibilities listed below, this Associate Regional Administrative Officer (ARAO) role is also responsible for developing, adapting, and operationalizing TPMG strategy across the region; identifying opportunities for strategic action and innovation; advancing areas of regional strategic priorities for multi-service lines and various programs to ensure alignment with TPMG strategy and goals; and representing TPMG interests through participation in KP-wide enterprise and region-wide leadership steering committees and peer groups.

This includes participating in the development and refinement of joint TPMG and KFH/P (Kaiser Foundation Hospital/Health Plan) strategies, TPMG strategy, and long-term strategic plans for outpatient, hospital, and continuum areas; developing and implementing region-wide approaches and solutions to improve the performance of key areas of operations; partnering with chairs and functional and clinical service line leaders to support and advance the development of service line strategic goals/plans;

and providing leadership, operational expertise, and/or counsel to regional TPMG and joint operational committees and forums.

This role is also responsible for providing operational leadership and consultation to TPMG and KFH/P executive leadership and service area leadership for outpatient, hospital, and/or across the continuum of care; providing leadership and operational expertise to regional and medical center teams in the areas of labor relations which may include serving as a TPMG operational lead for region-wide labor relations engagement, integration, contract negotiations, interpretations, and implementations for specific areas of expertise;

overseeing large and complex operational budgets potentially including capital planning, additions of new service lines and day-to-day accountabilities, staffing, and clinical nuances; and serving as a SME for specific focus areas and as a thought leader on industry trends, benchmarks, and best practices.

This includes ensuring alignment of regional and local compliance activities in specified clinical service area; serving as an operational resource for regulatory and legislative changes and implementations; monitoring and assessing external environment and internal trends and practices; adopting and implementing market-leading and internal best practices where applicable and recommending adjustments to operations to meet the changing business and market conditions and objectives;

and in the absence of the RAO, acting on behalf of the RAO in a decision-making capacity.

Finally, this role assumes full ownership and accountability, in partnership with Chair and/or Regional Medical Director, for financial, people and operational performance for one of the following service lines:
Adult Family Medicine, OB-BYN, Pediatrics, Behavioral Health, Surgical Specialties, Medical Specialties, Tertiary Services, Imaging, ED, Hospital, Continuum, Alternatives to Hospital (e.g., BaM UC, ACAH, PACE, ATC), or Cancer Care.

Essential Responsibilities:

• Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent;
  
  stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives.
  
  Provides guidance when difficult decisions…