On-Call Direct Support

East Bay Innovations
Supported Living Services (SLS)
On-Call Direct Support Professional - Emergency Cellphone Responder (E-Cell)

Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person‑centered services help people live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.

EBI has been named a winner of San Francisco Chronicle’s Top Workplaces Award for 2023, 2024, and 2025!

Provide 1:1 support to adults with developmental disabilities in their home and throughout their community. You will be trained on all the support needs for a number of our Supported Living clients, provide support to staff over the phone, find coverage for open shifts with other staff, and also be available to work shifts with clients in their homes as needed during an on‑call 24‑hour shift.

• Organizing coverage for open shifts with our clients
• Responding to emergency calls from support staff
• Discussing emergency supports with clients’ families as needed
• Supporting staff with anything out of the ordinary!

• Providing emotional support and companionship
• Getting some exercise and walks around their neighborhood
• Doing arts and craft projects
• Connecting with friends and loved ones virtually
• Meal planning and cooking meals
• Light cleaning around their homes
• Personal and intimate care (toileting)
• Wheelchair lifts and transfers
• Grocery shopping and other errands
• Using delivery or pick up services

• High school diploma or equivalent.
• Two years experience working in the field of human services preferred.
• Someone who has an understanding and commitment to the philosophy of inclusion, access and consumer‑driven services.
• Someone who has the ability to work cooperatively with consumers, their support systems, employers and other agencies.
• Someone who has the ability to solve problems independently and as part of a team.
• Someone who is willing to commit to a minimum of one year on the E‑Cell team.

• Tri‑Valley Cities:
  Dublin, Pleasanton, and Livermore.
• Our agency supports clients throughout Alameda County.
• Valid California driver’s license, a driving record that meets agency standards, auto insurance, and access to a reliable vehicle.

• This a part‑time position. The Emergency Responder would be on‑call for a 24‑hour period on a weekly basis.
• Available:
  Thursdays – Tri‑Valley (9:00 AM Thursday – 9:00 AM Friday).
• Available:
  Fridays – Tri‑Valley (9:00 AM Friday – 9:00 AM Saturday).
• Available:
  Sundays – Tri‑Valley (9:00 AM Sunday – 9:00 AM Monday).
• Initially, there are also 16 hours of paid training with clients per week to learn the support needs of the clients.

• $28.62 per hour during support hours.
• $75 stipend for each 24‑hour shift of on‑call on weekdays.
• $125 stipend for each 24‑hour shift of on‑call on weekend days.
• Four hours of training shifts paid at $28.62 per hour are guaranteed for each 24‑hour on‑call shift.

• Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from.
• Dental and vision coverage for both full‑time and part‑time staff.
• Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre‑tax benefits.
• Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
• Employee Assistance Program (EAP) that includes free mental health counseling sessions for you and members of your household.
• 403(b) retirement plan so you can invest in your future.
• Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self‑enrichment courses.
• Membership in the Service Employees International Union (SEIU) Local…